Brunswick, ME repair reviews

The Tech was very nice. He had the parts needed to get our dryer up and running. Labor charges were a little high as the $99.00 diagnosis fee added to the $155.00 labor rate seemed a little much. Used to be that the diagnosis fee was incorporated into the repair fees if you did the repairs? $255.00 is a little pricey for the 1.5 hours he was here.

My washer is not fixed - spin cycle is out of control - had to call for a follow-up appointment. This is, however, the first time that I have not been completely satisfied with the service. Hope the follow-up will solve the problem and I can return to "business as usual".

Arrived in time frame very thorough and capable technician.

Not able to repair my machine without a large investment, but helped me understand all my options

knowledgeable tech who found a worn out part that inhibited our spin cycle.

Technician ID# 3384 has provided service for our appliances in the past, and is First Rate in every respect. I always ask for him by number when I call.

I got service a day after calling...repaired problem and my washer is working again!

Really competent and personable serviceman. Tracking by Sears Office of repair was confusing. Too many communications saying call to reschedule appointment makes me think I must cancel the preset appointment for another time due to serviceman schedule. It was just 5 confirmation calls

Our service person, Ben, was friendly, polite, efficient, and most helpful. He offered tips on keeping our refrigerator in good shape. And he and even came with a pair of booties to walk through our house!