Brunswick, ME repair reviews

Late, quickly assessed it would be $1000 dollars to fix and told us the fridge was not worth fixing. Took him about 5 minutes to determine that, then asked for the $99 fee. It was the end of the day and he seemed to want to just get in and out without doing anything so he could just end his day. We didn’t get a quote or anything. Fridge was $900 new and I don’t believe that it was $1000 to fix it. He just appeared to not want to do the job.

Our technician was attentive and through. The pricing was quite exorbitant though. For the amount of time that was spend and required to perform the service we could almost purchased a new dryer.

great repairman

Had a repair done which involved replacing the entire drum in my front load washer - the technician was awesome. He was very accommodating with my schedule and performed the repair in a very timely manner. He went above and beyond in my opinion when there was a scheduling error by the customer service representative on the phone. He more than made up for the numerous phone calls I had with the customer service people.

Had maintenance performed on dryer and technician was very thorough

The repair was not completed... The dishwasher door was nit put back together

No complaints with the actual service. I do wish that the time of the appointment could be a little more concise than "sometime between 8 AM and 5 P".

The Tech was very nice. He had the parts needed to get our dryer up and running. Labor charges were a little high as the $99.00 diagnosis fee added to the $155.00 labor rate seemed a little much. Used to be that the diagnosis fee was incorporated into the repair fees if you did the repairs? $255.00 is a little pricey for the 1.5 hours he was here.

My washer is not fixed - spin cycle is out of control - had to call for a follow-up appointment. This is, however, the first time that I have not been completely satisfied with the service. Hope the follow-up will solve the problem and I can return to "business as usual".

Arrived in time frame very thorough and capable technician.