Bangor, ME repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 78 Reviews
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Did a fantastic job with annual service on our dryer and washer.Hello Charles, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Started Sep 12th.Many cancelled appointments, read lost days, because I couldn't get info from phone calls, Finally showed on Sep 22. Ordered transmission. Next appointment scheduled for Oct 1. Cancelled. Showed up the 7th. New transmission had cracked case. Mech canniballized needed part and fixed. Then argued with me about whether I needed a tune up or not. Gave up again, I have had this mech before, same issue.MARY C, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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The fridge seems to be working good.HI BRENDA ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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We have had 4 different technicians tell us our washer needed different parts and none of them have been able to fix our washer after 5 months of being broken. This last tech replaced 3 parts and then said out washer was unfixable and needed to be replaced.Hello Lee, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. Upon looking into your case I request you contact PABA Protection Agreement Benefits Administration at 800-927-7836 to claim the replacement and the Hours of Operation: Mon-Fri 8am-6pm CST / Sun & Sat Closed.
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Very pleased.Hello George, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I am very unhappy with Sears though the appliance repair person was great and gave me godo service. But Sears let my warranty expire even though I've been a customer for 20 years, they gave me no notice, and so when it came to my attention from the repair guy that it had expired, I called Sears and they will not renew it. Wow, lousy customer care after solid loyalty for 20 years. won't ever shop at sears again.Hello Azoidis, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!We appreciate any and all feedback from our Members and will share your experience with our service team.
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Very thorough
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we've been using sears and will continue using them.
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Repairman tried to help the fridge limp along for a few days, but the unit died anyway a couple of days later. I spent $150 for the repair and still had to buy a new fridge. The repairman did give us good advice on not wasting any more money on the old unit.
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Service was friendly, effective, all done as promised and expected.