Saugus, MA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 50 Reviews
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Juan was wonderful and helpful. The scheduling was problematic.`we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
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We were very pleased with the service we received from the technician.Hello, we appreciate you taking the time to send us your feedback. We hope we can serve you again in the future. Thanks. Thank you for choosing Sears PartsDirect!
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He did great job very respectful and clean workWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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The technician was very nice and respectful... cleaned up, explained what was wrong and told me what steps to take if I had any other issuesThank you for your 5-star rating! We thank you for your business and look forward to serving you again in the future. Thank you for choosing Sears PartsDirect!
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Thank you.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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On time, diagnosed it, Parts came quicker than expected and then fixed it quicklyDear Andrew, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Had a hard time finding anyone to service my Kenmore refrigerator. Technician had the parts in the van and made the repair on the spot. Price was a little on the high side.Dear John, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The only company that was able to repair the problemThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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ITold him what I thought it was he explain to me why it probably wasn’t what I thought and what he thought it was he was right I was glad he had a very nice way of explaining so that I understood my dryerDear Paula, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The service technician was informative and very nice but did not fix the problemDear Victor, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.