Saugus, MA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 152 Reviews
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On time, diagnosed it, Parts came quicker than expected and then fixed it quicklyDear Andrew, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Had a hard time finding anyone to service my Kenmore refrigerator. Technician had the parts in the van and made the repair on the spot. Price was a little on the high side.Dear John, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The only company that was able to repair the problemThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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ITold him what I thought it was he explain to me why it probably wasn’t what I thought and what he thought it was he was right I was glad he had a very nice way of explaining so that I understood my dryerDear Paula, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The service technician was informative and very nice but did not fix the problemDear Victor, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The service was great and the technician was wonderful at diagnosing and explaining the issue.Dear Nancy, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The guy that came was great. BUT it took us a month for Sears to get the part to us, multiple phone calls and 3 pointless visits from another technician, again NOT his fault. In short the guys that came were great, but communication with Sears was pretty painful. 5 stars for the workers, 2 stars for SearsThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Fine work!Dear Maira, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Repairman was courteous and knowledgeable. Arrived on time, diagnosed the problem quickly, and left my room and stove tidy.HI JOANNE,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Online booked for next day.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.