Saugus, MA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.6 out of 5 stars

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1–10 of 116 Reviews
  1. Fixed our problem. Thanks.

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    Technician did a great job, was courteous and got it done quickly.
    MELROSE, MA
    November 05, 2018
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    September 29, 2018
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  3. Great service and very friendly

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    He knew immediately what was wrong and fixed it quickly
    STONEHAM, MA
    September 26, 2018
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    August 16, 2018
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  5. Very poor experience

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    Sears had very poor communication with the now contractor. Sears kept changing times and contractor would show up on days that sears told me he would not . No more sears repair men just white vans with no sears parts in them 3 rd week with fridge that is 40 degrees very upset as I have a family of four living out of a cooler in my kitchen. I have 4 sears appliances and will never use them again !! Sears is definitely not what they use to be!!
    STONEHAM, MA
    August 14, 2018
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    Thank you for taking the time to bring this to our attention. We would love to take a look and see how we can help out with this. If you would please check your email for further information we will be able to see how we can help out with this. We appreciate your business and look forward to assisting you with this matter
    SHS Social on August 15, 2018
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    July 16, 2018
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  7. Nice technician and supervisor

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    The technicians explained everything and were thorough in their inspections. Related feedback to me.
    SAUGUS, MA
    July 14, 2018
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  8. Friendly technician and supervisor.

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    Prompt arrival and thorough inspection with form that designated the checks done.
    SAUGUS, MA
    July 14, 2018
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  9. Best , most thorough check ever.

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    The two guys were efficient, thorough, professional and checked things that I don't recall any of the other service people in past years doing!
    LYNN, MA
    May 27, 2018
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    May 25, 2018
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