1325 Broadway Reviews
Showing most recent reviews from verified customers of Sears Home Services
A+ Snowblower Repair
This repairman showed up on time with all the equipment he needed, and patiently worked on my machine, trying several things until he finally got it working. He disassembled the carburetor on site and cleaned it and absolutely fixed the problem. He also told me about what product to use to prevent the problem from reoccurring in the future. He was patient, knowledgeable, and made a full effort to resolve my problem. He also showed up within one working day of my requesting I repair, which is unusual in this day and age. I give him a five out of five and a very hearty. Thank you.
Ronald B, Swampscott, MA
Fixed my fridge
Nellie, is a great tech. He recognized and fixed the problem quickly.
Paul S, Swampscott, MA
Great Job.
After 3 months of missed appointments, and two different technicians ordering the wrong, or incomplete parts, you finally sent a competent technician. He diagnosed the problem, and recognized the part that was not ordered. He immediately sourced the necessary correct repair part. Went to the supply house to pick it up, returned, and installed all the parts. He tested the dishwasher, found another issue, and corrected that as well. He should be commended for his diligent efforts. Why couldn't you have sent him to us 12 weeks ago, when the dishwasher initially failed? I eagerly await your response.
Lori B, Saugus, MA
Technician for my dryer
Vonzell was on time he did a great job was very clean I give him 5 plus
Vincent S, Revere, MA
Rickey was AWESOME!
Rickey was great! Came in the house and he was concerned about getting my Mom's floor wet because of so much rain. Super polite and fixed the problem. A loose belt. He's an asset to your company Thanks Rickey I hope you and your family have wonderful Thanksgiving and holiday season. Marla
Marla M, Saugus, MA
Fantastic Service!
Jeremy was fantastic! He was friendly, helpful, courteous, and patient when I had questions about what he was doing.
Lou Prosperi, Wakefield, MA
Fantastic Service!
Jeremy was fantastic! He was friendly, helpful, courteous, and patient when I had questions about what he was doing.
Lou Prosperi, Wakefield, MA
Fantastic service!
Jeremy was fantastic. He was helpful, friendly, courteous, and patient with my questions.
Lou Prosperi, Wakefield, MA
Fantastic service!
Jeremy was friendly, helpful, and answered any questions I had about our appliances. He was fantastic!
Lou Prosperi, Wakefield, MA
Dryer repair
He was in and out of here no time. Came when he said he was coming and fix the problem.
Janet S, Wakefield, MA
