North Dartmouth, MA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 197 Reviews
-
Third visit in two years, parts difficult to find despite being waranteed. Third or fourth technician, with different prognosis. Fulfill the warrantee, please. We love our grill and would love it fully operable.Dear Bob, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
Prompt and professional service for our warranted lawn tractor. The gentleman who came was very knowledgeable and courteous.We love 5-star ratings! Thanks for choosing Sears Parts Direct!
-
New washer door gasket improperly installed. Coming out again to do it again. I'm just concerned that it has caused additional problems that we can't see."We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further for you, please write back to us HomeServiceReviews@ transformco.com."
-
I’ve been waiting almost 3 months for parts to complete service on my fridge. I can’t review the service on December 15 because it never happened. Why do you keep asking me to evaluate non-existent service?Dear Steve, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
-
The technician Shane was wonderful, he gets 5 stars , the part was $123 which was fine however paying $280 in labor costs for less than an hours work was shocking. Sears Appliance Repair should be ashamed To charge that, I will not recommend this service to anyone or use it again myself.Donna, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
-
Tech was a little late but received excellent communication via text on his schedule and timing to arriveWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears
-
My lawn tractor was in great need of a tune up. With the times I was neglectful of my rider. So, with hesitation I called Sears and what a surprise. I got the greatest Tech! Mark, friendly ,KNOWLEDGEABLE ,professional and courteous. He fixed my lawn mower +exchanged some worn parts before the machine completely broke down (the pulleys ie,) He said another 6mos/1yr and they would fall off. worth the time/$. I did pay a little much but then again he was there for 11/2 hrs. I will call Sears svc again with all my needs on my appliances. Afterall, I did buy them all there except my Washer/dryer. Thanks Mark! my rider now runs smooth/no noises/and engages easily. Its a new rider!!Dear Sunshine, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
Had my lawn tractor serviced the week before, one week later the belt falls off, second technician replaced belt, the old belt was a mess, should have been replaced the first time. So the mower runs great, it just cost me 200 for the first trip and 330 for the second. Can't say I am all that thrilled.Dear Richard, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
-
They still have not fix or replaced me washer been 4 months??? Not to happyDear Alex, We are sorry for the inconvenience!! As per the Service Order# 44035086, scheduled on 07/26/2021 Technicians mentioned as the unit has been replaced. Further, we request you to kindly contact Paba 800-927-7836 to claim the replacement and the Hours of Operation: Mon-Fri 8am-6pm CST / Sun & Sat Closed. Regards, Laura K Sears Home Services
-
My first service I was doubled charged........ over $500.00, second service man seemed to really know what was needed and part that was ordered was not really needed. AllDear Callie, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.