North Attleboro, MA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 102 Reviews
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The repair took longer than we expected as we had to wait several (3-4) weeks for the replace3ment parts to arrive. We got three out of the expected four parts, but the repairmen showed up and said they may have the fourth part in one of their trucks, which they did. They seemed to hae had difficulties doing the replacement and we were getting concerned, but they finally worked things out and the unit is up and running. It seemed to be a lot of work and effort, but the technicians were polite and explained everything to us and they should be commended regardless of the difficulties with the part delivery system.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
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Thank you...Prompt service saved much food.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I appreciated that the technician came w/I hrs they estimated, he was courteous & respectful (wore mask coming in) provided an estimate within a few minutes and completed the repair all in about 30 min. Will use again!We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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The dryer overheated and was making a loud clanking noise the next day on my second load of laundry. It took me over an hour to reschedule a tech to come back to find out what happened. The next available is 6 days later due to the holidays.Dear Amy, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Found out the wires for the ice maker broke. The technician was able to solder them back together from the bottom of the doir.Dear Robert, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Professional, quick repairThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The service technician was fine, but the whole experience was terrible. I started the process in September. Took 2 months to get a diagnosis and another month for the parts to come in. Has to resort to Twitter to get any response.Dear William H, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Michael is always a pleasure to see and work with.We love 5-star ratings! Thanks for choosing Sears!
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Paul is an experienced and pleasant servicemanHi Daniel, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I got an appointment for the next day. The service technician was very knowledgeable and friendly. Very satisfied.Hello William, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!