North Attleboro, MA repair reviews

Raymond was very helpful explaing the problems we had and corrected

The dryer was repaired promptly by a competent technician.

Arrived on time, service Tech was efficient, friendly and considerate.

I used Sears for all my appliances. Last week experience is the last opportunity that I give them. Diagnosed appliance in warranty, technician did not know the procedure to call the manufacturer and approve it. Had to waist hours on the phone after he left, to get my WH fixed.

Thanks Anthony for your excellent service.

The service technician arrived within the 4h window and completed checks of two appliances. No email documentation was received and I had to follow-up with live chat and several calls just to get a receipt. There was no written estimate of repairs and seemingly no system for generating/delivering a repair estimate. SHS had to manually create a Word document to provide the estimate in order for me to submit written documentation to my insurance company.

Identified and fixed the problem, offered warranty and all options without being pushy, even replaced some washers as a bonus.

Everything was fantastic

Was very happy with technician

The technician was fast and knowledgeable, a big talker. Arrived at 1:30pm for a 8am-12pm window. Not a huge deal unless you're waiting to go see your spouse in the hospital after surgery, like I was. If I can make a plan and stick to it, so can you, Sears!