Natick, MA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 50 Reviews
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Five technicians two broken appointments, seven part replacements including a compressor. And after 38 days a failure to repair my freezer has led me to receive a call that they were no longer able to fix the problem leaving me no choice but to buy a replacement freezerWe are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, Please email us at HomeServiceReviews@transformco.com. Please reference this review, thank you.
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Polite, knowledgeable, neat and thorough service agent.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears Parts Direct for your part needs!
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Best service everWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing SearsPartsDirect for your part needs!
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No complaintsWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears PartsDirect for your part needs!
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Professional and knowledgeableThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Tech was professional and knowledgeable and a great personalityThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Service person was the best! Explained why the problem happened and took care of it. Made suggestion so it will not happen again.Dear Barbara, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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He did a good assessment and gave us a feedback.Thank you for sharing your great rating! We thank you for choosing Sears Parts Direct and hope you recommend us to your friends and family.
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THE TECHNICIAN WAS COMPETENT, LEFT THE AREA CLEAN, FOUND THE FLOOR UNDER THE DRYER FULL OF LINT, . CLEANED IT UP, ADJUSTED THE LEGS ON THE WASHER TO PREVENT WABLINGDear Peter, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future. Thank you, Home Service Reviews.
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The thermister was replaced but the refrigerator is still not cooling. the water supply is no longer functioning probably related to the repairs made in that area.Hi Timothy,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.