Hyannis, MA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 273 Reviews
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Found the problem Very quickly and fixedThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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tech was polite and knowledgeable and corrected the problemDear Edward, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Thumbs down!! You didn’t come to my house for a repair on 12/23...Why are you now asking me to rate something that never happened??? I have been waiting for months to get my induction oven/range repaired...five months to be exact. What a joke of a service organization. Worst customer experience I have ever had.HI Greg,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist we request you to please contact PABA team at - 800-927-7836 as they will have access as item is covered under MPA .
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Washer didn’t work after using it once .STEPHEN F, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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The service tech was knowledgable about the problem but wasn't able to complete the repair as there was no source of a replacement part for the GE Down Draft unit.Hi David, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Glad that we called.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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the service provider was professional and arrived on time but since he couldn't bring the broken shelf with him because your system didn't allow it, my repair is still not complete. No idea when part will arrive!!!Hello Esther, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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My service technician was very thorough. He not only diagnosed and carried the repair that I originally needed but he did a complete review of my washer while he was here.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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i found that trying to find out what it would cot to fix washer was very hard and to charge me 275 dollars for 15min of work was greatly an over charge and i had a protetion plan also i doubt that i will use this service againMICHAEL B, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Expensive as usual for Sears but good serviceHi Tim, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!