Hyannis, MA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 231 Reviews
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I used them 3days ago and I am so happy I did... great service!!
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Our refrigerator broke down in mid June. It is now mid August and it just got repaired. It always takes a week to ten days to schedule a repair call. We have had 5 calls. The first to diagnose the problem; the second was cancelled by Sears because we didn't notify them in time that the parts had arrived; the third visit determined that the wrong part had been sent; the fourth was cancelled because we had just had a tornado and the electricity was out; the fifth one finally fixed it. The scheduling lead times are ridiculous. Thank God we had a service contract. The service repair people were very good. It's the system that is broken.
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Dante was very good.
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The gentlemen was very knowledgeable And helpful.
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Unable t6o talk to anyone ref. my warranty … put on hold on numerous times for 30 min. or more and twice had the line disconnected.Thank you for sharing your review, Peter. We are happy to hear that you were pleased with your service. We apologize for the poor phone experience you had. We take all reviews as feedback on how we can improve our service. We thank you for your business and look forward to servicing you again in the future.
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got the answer I needed to move ahead
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Fast fix on my ice maker
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The job was done but the old tires and blades were left behind. This is unacceptable. I want sears to take them away. My local garbage pickup will not take them.We apologize for not cleaning up after the service call. We have sent you separately an email requesting additional information.
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Repairman was courteous and knowledgeable
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The technician was efficient and neat. Did a fine job. However, when time to leave stated he could not take old piece which was freezer door. We stated we needed it taken away. He said a company could do it but after three days we still have huge box here.