Holyoke, MA repair reviews

Dishwasher

A technician evaluated the problem and ordered parts. Then two technicians came when the part was delivered--in a very few days time--and worked expeditiously, professionally. I'm impressed.

This tech has been servicing our washer for years and always feel secure that the job will be done correctly.

Great service

I'm glad you sent this guy!

Used them for regular maintenance

The oven was working badly when we called for repair. Now it is not heating at all. I don't think that the parts he ordered will solve anything. Grasping at straws.

I have had multiple experiences with the technician Matthew where I find he gets very reactive very easily and it just hasn't been easy-I would appreciate the option of a different technician and also that the technician isn't able to fulfill the service because he doesn't know how to disconnect my downdraft in order to pull out the oven

Prompt, reliable, professional and excellent service man. Would have been the full five stars but I never received my receipt via email. I’m assuming this is a flaw in the credit card service they use.

This is the second of five annual preventative maintenance visits by our Sears technician for our washer and dryer. He was courteous, professional and thorough. I highly recommend the service agreement available through Sears.