Hanover, MA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

Sort by:
1–10 of 195 Reviews
  1. Stan was on time and provided excellent service

    Overall rating

    see details
    Stan was excellent and provided great service
    HANSON, MA
    October 17, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  2. Eventually fixed

    Overall rating

    see details
    They canceled first appointment and where late for second but fixed in the end
    NORWELL, MA
    October 14, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  3. Great service!

    Overall rating

    see details
    Thanks for your service!
    HANOVER, MA
    September 30, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  4. Tech was great!

    Overall rating

    see details
    The tech was on time, polite, patient, friendly and knowledgeable.
    PEMBROKE, MA
    September 21, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  5. Great person but still brocken

    Overall rating

    see details
    The maintance guy is very nice but The machine is still brocken.
    EAST WEYMOUTH, MA
    September 20, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  6. Corrected problem efficiently

    Overall rating

    see details
    very efficient
    ROCKLAND, MA
    September 18, 2019
    Was this review helpful to you? Yes · 0 | No · 1
    Report abuse
  7. Given the run around

    Overall rating

    see details
    Can't believe how disappointed I am with Sears and their service. After calling about a dent in my frig and finding out Cosmetic Damage coverage was expiring scheduled an appt and "moved mountains" to have someone there was told "can't fix it " because it was caused by customer. No Kidding. It was explained in the beginning that the dent was caused by something that had been moved to close , so no secret it was caused by customer. Question still remains can it be fixed. After 4 phone calls and hours on hold, still don't know. Too bad poor service poor policy poor communication. Only plus he arrived at the start of the schedule window.
    EAST WEYMOUTH, MA
    August 31, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  8. Service was fine and professional.

    Overall rating

    see details
    Hoever, it took two weeks to repair a freezer, even though parts arrived in two days...which is a pretty ;omg inconvenience. perhaps you need to add some employees...when I called about the service delay, trying to improve it,the agent was rather rude in saying no.
    PEMBROKE, MA
    August 24, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  9. Service right on schedule. Problem solved.

    Overall rating

    see details
    The wait time for service was too long for a broken refrigerator.
    PEMBROKE, MA
    August 17, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  10. Dante was very professional and knowledgeable.

    Overall rating

    see details
    On time and thorough!!
    NORWELL, MA
    August 01, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse