Hanover, MA repair reviews

The wait time for service was too long for a broken refrigerator.

On time and thorough!!

Not sure if ice maker is repaired

My issue is with your 8-5 waiting policy. I would be fine with a four hour window, but expecting a customer to tie up their entire day waiting is not reasonable in todays' world. Additionally, after scheduling two weeks in advance, my appointment was cancelled mid-day, and an additional week had to pass before you had availability. Great service, but exceptionally poor system.

service appointment was very timely and the technician arrived at the set time. I couldn't be happier with the service.

Technician was efficient but came at 5:30 when I had a 1-5 time frame.

Can't use. must come back

Thanks for the service

We were told we would be notified the night before with an shorter arrival window (originally given 8am-5pm). No call ever came. Called the morning of & was told it would be between 8-5 with no ability to narrow it down. When tech arrived he asked us what he was there for.

The years service was a big turn around from last years. All due to the tech that came to service my machine. He has been here before and I wish he'll return again in the future.