Braintree, MA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 125 Reviews
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Very nice young man, very professional, courteous and good workHi Mary, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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service was performed with great care and showed level of competence of the technicianHello Merline, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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I’m satisfied with the serviceHi Randall, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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After four visits and multiple parts order, technician said microwave could not be repaired. I am waiting to hear about next step in my Sears Protection plan for a replacement product. COVERAGE FOR REPLACEMENT. We have the sole right to determine whether a Covered Product will be repaired or replaced. If we determine that a Covered Product is not repairable due to unavailability of functional parts or technical information we will replace the Covered Product with a comparable product. We will determine and authorize the replacement amount but you will select your replacement product from a Sears Retail Store or items “sold by” Sears on Sears.com. In some cases replacement will be arranged through the manufacturer. You will have up to ninety (90) days from the date of authorization to complete the replacement process. The original Covered Product must be returned in order to receive your replacement product. Any coverage remaining under the term of this Agreement will be transferred to the new replacement product. Replacement products may be new or refurbished to meet the manufacturer’s specifications of the original product. If you choose not to have your Covered Product replaced under this Agreement, then you may cancel this Agreement and we will refund the total price you paid for your current coverage. We will not be responsible for reconfiguring space to accommodate a replacement product when a product of identical dimensions is not availableMIMI M, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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very good work man
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Knowledgeable, courteous and in all measures Stanley represented Sears repair extremely well
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Technician was knowledgeable
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Helpful and made a difference
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This has been an ongoing issue for years they just keep replacing the same parts They need to resolve this matter for once and for all
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II do noty have a video but Sears did a great job with our washing machine.