Braintree, MA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 111 Reviews
-
Terrible service
-
the arrival time and the time it took to fix the problem was spot on.
-
Scott was great and got my barbecue grill up and running like new!
-
Our tech was fast, friendly and knowledgeable.
-
I have been using Sears Repair services for 8 years and have been extremely pleased with the competency of the service people and the promptness of the service.
-
Did not listen, didnt seem to care, was suppose to b there between 1-5 showed up closer to 700We're sorry that the tech was late for his appointment. Sometimes a tech can be delayed at an earlier call due to unforeseen circumstances. We're glad that he was able to complete the call. Thanks for your feedback. We appreciate your business.
-
overall, everything was fine
-
The technician fixed it the same day! He went out of his way to get the part! Great professional service.
-
The repairman had to order a part and come back but i was headed out of town. He said i would have to call to make the appt a month later because his system didnt see that far out. He suggested calling the main repair number. When i did, they also told me i couldnt make the appt that far out and to call when i returned. While i was away, my house sitter told me sears tried to come by for a repair. She could not let them in. When i came home and called sears, i found there was yet another appt for service which i did not schedule. When there was no confirmation call, email or text i figured it was just another sears mistake. But then a repairman showed up. When i asked the repairman about the lack of notice, confirmation or repairman call that day, he just said "the alert system is down". And when i asked him who made the last 2 repair appointments, he said "thats just how they do it".