4800 Millhaven Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Amanda B
Always pleasant, won’t give up, works till he finds the solution to the problem
Customer service response - Thank you for your positive feedback, Amanda! We're glad to hear that our technician's persistence and pleasant demeanor made a difference in resolving your issue.
Sears Home Services on May 11, 2025
Maribeth B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 23, 2025
Paula K
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 09, 2025
southern M
RANDALL R Very professional very great service. Speedy repair 100% satisfied
Customer service response - Thank you for your positive feedback! We're glad to hear that Randall provided professional service and that you're 100% satisfied with the speedy repair.
Sears Home Services on November 23, 2024
Jo B
Very knowledgeable and professional.
Customer service response - Thank you for your positive feedback, Jo! We're glad to hear you found our service knowledgeable and professional.
Sears Home Services on November 06, 2024
Ollie B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 19, 2024
Teresa H
Carl, did his job on a professional level. Thanks, for explaining to me what the problem was with the refrigerator. Sears sure need to hire some more good technicians. A week is to long to be waiting for a Technician to come repair appliances.
Customer service response - Thank you for recognizing Carl's professionalism and patience in explaining the issue with your refrigerator. We apologize for the wait time and are working to improve our response times to serve you better.
Sears Home Services on July 30, 2024
B. W
Fast and friendly!
Customer service response - Thank you for recognizing our fast and friendly service! We're glad we could assist you with your appliance repair needs.
Sears Home Services on June 24, 2024
R C
The technician that came out was knowledgeable and took care of the Washer. I also had a work order for the Dryer, they would not let him install and I had ask for them to schedule at the same time. Same company doing repair, but have to come out on a different day. They had it scheduled for theb21st of June. Now has been moved to the 26th of June. They need to schedule with the home owner, so that I want have to be taking multiple days off from work. Not enough lead way from the computer system or either no one wants to do the common since thing.Schedule both services on same day would have been ideal. They finally scheduled my dryer and came and changed the parts they ordered. The dryer is making more noise than it was before they changed the parts(It's loud and annoying)
Customer service response - We apologize for the inconvenience of scheduling separate appointments for your washer and dryer; we strive for better coordination and value your feedback. Thank for bringing this to our attention.
Sears Home Services on June 19, 2024
Ronnie E
He was very professional and knowledgeable about repairs and service needed.
Customer service response - Thank innovative for recognizing our professionalism and expertise. We're thrilled to have met your expectations!
Sears Home Services on June 03, 2024
