Monroe, LA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars
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1–10 of 236 Reviews

  1. Purchase somewhere else

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    My washer broke September 2020 and Sears didn’t fix it until November 4, 2020. That’s how long I had to go without a washer. The worse customer service ever. I will never purchase anything else from Sears.
    MONROE, LA
    November 07, 2020
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    Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
    CS Offline on November 08, 2020

  2. Great job new shocks seemed to be problem

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    Same repairman came this time and he is very professional
    BASTROP, LA
    October 23, 2020
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    HI Gator ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    cs offline on October 24, 2020

  3. wonderful job

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    i used them last week and was very happy with the work. It was done quickly and the guy was friendly...keep up the good work
    DUBACH, LA
    September 14, 2020
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    CS Offline on September 15, 2020

  4. Great service

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    He zeroed in on the problem and fixed it. He knew what he was doing.
    CALHOUN, LA
    July 18, 2020
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    HI ALLEN ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    cs offline on July 22, 2020

  5. Service

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    Randy was great. Very friendly informative and took care of the issue
    STERLINGTON, LA
    June 11, 2020
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    Hi Ronnie, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on June 24, 2020

  6. washing machine repair

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    Great service ! My washer works great!
    CALHOUN, LA
    June 01, 2020
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    CS Offline on June 18, 2020

  7. Still not working

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    It’s been over a month now and my refrigerator is still not fixed. Had to call only to be given another appointment more than 2 weeks from the last appointment which was to install parts that costs me $600 and it’s not working. Between that expense and the cost of the warranty, I could have bought a brand new refrigerator! Very frustrated and disappointed with this warranty service.
    CLINTON, MS
    May 25, 2020
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  8. Super Professional

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    Serviceman Andy Rainey is the best. Timely, professional, and responsive describes him. Mower is running like brand new.
    RAYMOND, MS
    April 18, 2020
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  9. Very knowledgeable

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    Great work done and very quick
    FARMERVILLE, LA
    April 16, 2020
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  10. Great service

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    I am very pleased to have used SHS
    WEST MONROE, LA
    March 17, 2020
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