Lake Charles, LA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.5 out of 5 stars
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1–10 of 114 Reviews

  1. Not satisfied

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    Repairman came out and replaced the part. He started the washer but could not stay through the cycle because he had to go to another client. The washer did wash through one cycle but the same issue is still here. I called back for service again and now I have to wait another two weeks for someone to come out. I am having to go to a laundry mat because the washer can never finish a load.
    LAKE CHARLES, LA
    July 17, 2021
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    Dear Tina, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
    cs offline on July 17, 2021

  2. Timelyy service

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    Professional technician
    WELSH, LA
    October 01, 2020
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    Hi CLARENCE, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on October 02, 2020

  3. Took about 9 weeks, but it runs again

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    Took 2 appointments but the day finally came.
    IOWA, LA
    August 17, 2020
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    CS Offline on August 18, 2020

  4. great service

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    Used them last week all was professional and service was excellent
    LAKE CHARLES, LA
    June 15, 2020
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    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on June 25, 2020

  5. Top notch

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    I have been using the service for 7 years and it’s worth every penny.
    LONGVILLE, LA
    March 19, 2020
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  6. great service

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    i used them last week
    LAKE CHARLES, LA
    March 02, 2020
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    Hi Elton, thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future.
    SHS social care. on March 11, 2020

  7. VERY SATISFIED WITH SERVICE

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    GREAT SERVICE
    LAKE CHARLES, LA
    February 07, 2020
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  8. Kind Repairman

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    The repairman has been to my residence a few times over the past 4 years and he is always so kind and knowledgable.
    SULPHUR, LA
    January 15, 2020
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  9. satisfied

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    Problem coreected stisfied.
    LAKE CHARLES, LA
    January 13, 2020
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  10. Awesome Experience

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    The man who came out was super professional and you could tell he knew what he was doing!
    LAKE CHARLES, LA
    December 16, 2019
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