Alexandria, LA repair reviews

He goes above and beyond, highly recommended.

Service Tech did great job trying to repair my dryer. Sensor drying still not working. Tried speaking to service tech online. Useless

Everything thing went well

The technician was quick to diagnose the problem.

Very thorough and professional.

The service man was very reliable and preformed an excellent job for us

I have been trying to get an ice maker repaired sine the the 10th of July, check my account, it’s always the same, needs a part. The trouble is the part never gets ordered. The last visit September 17, the technician didn’t have the part from the August trip. Was told what part was needed “warming grid”. Said it would arrive my home by September 20, and he would call me that evening to see if it arrived. No part, no call. I get the feeling no one there cares if the ice machine ever gets fixed. Am very disgusted with the run around I have been receiving!!!!!. The above mentioned warming grid was not the part that was supposed to have been ordered in August.

I've used Sears before and the service has always been great.

Would have been better if had a smaller window of time to wait for service. 8 am - 5pm is ridiculous. For diagnostic appointment on 5th was to be notified when tech is on his way. That didn’t happen. Y

The service tech was very helpful and nice. Thank you Elijah. Having alot of trouble with my stand up ice maker. Really unhappy with Sears! for as many times as I've had trouble with it on every cleaning they should have replaced this unit.