Florence, KY repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 207 Reviews
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Yhe ice maker is working fine we use a lot of ice, family of 7.HI EARL H ,Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Great service call by an experienced technician but exceptionally inept personnel to deal with to book it. Took two months to set it up and over 10 hours on the phone talking internationally to confirm it and then they got it wrong by 8 days.
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Came to see why freezer wasn’t staying cold. Adjusted buttons on front of door and said we set it to low, had to be on -1. Charged $90 and left. Result, freezer still doesn’t stay cold enough.
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Came to the house did a good job ...cleaned up his work space and hit the road...
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The serviceman was good, but he did not have the part on his truck and so had to go out to get the part. It was a common heating element for a Kenmore dryer--I think he should of had it with him. As a result the hourly charge was likely twice what it should have been.Thank you so much for taking the time to share your experience with us. We are so sorry to hear that this process did not go the way you were expecting. We sincerely appreciate and value your feedback. Thank you.
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Great service
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Service was good
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Allen has only been with Sears for three months, but he did a really good job and answered all of my questions.Hi Joyce, thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future
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DISHWASHER IS WORKING PERFECT ! THANKS
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I would never pay for this service again& I would advise other people not to waste their money.Hello Caroline, thank you for sharing your review and the feedback, we take all reviews as feedback on how we can improve our service. Thank you.