2625 Scottsville Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jessie B
Terry L
Repairman arrived on time when scheduled and made repairs necessary to correct condition of my refrigerator. He only needed about 30 to 45 minutes to complete repair. The only issue I had was that his service van has an oil leak that left a 6x18 inch oil slick on my blacktop driveway. Repairman needs to have vehicle maintenance to repair leaks.
Customer service response - Thank you for your review, Terry! We're glad the repair was completed efficiently, but we apologize for the oil leak. We'll address this with our team to prevent future issues.
Sears Home Services on May 19, 2025
Corkie W
Gary helped us to understand what the issue was and promptly went to work to fix the situation! Thank you Gary for great customer service!!!
Customer service response - Thank you for your review, Corkie! We're pleased to hear that Gary provided great customer service and promptly addressed the issue.
Sears Home Services on May 18, 2025
Carol B
Kevin was very knowledgeable & provided good diagnostics on our 19 year old oven. Highly recommend him.
Customer service response - Thank you for your review, Carol! We're glad to hear that Kevin was knowledgeable and provided good diagnostics on your oven.
Sears Home Services on May 07, 2025
Douglas W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 05, 2025
Denise S
The technician was very knowledgeable and very thorough I appreciated his time
Customer service response - Thank you for your review, Denise! We're glad to hear that our technician was knowledgeable and thorough.
Sears Home Services on April 28, 2025
Perry K
Was fast, efficient and very personable.
Customer service response - Thank you for your review, Perry! We're pleased to hear that our technician was fast, efficient, and personable.
Sears Home Services on April 20, 2025
Shannon J
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 06, 2025
Kimberly H
You could not ask for a better technician. Very professional, extremely knowledgeable. Kind, even though I talked to him the whole time.. hopefully we will have ice tomorrow morning 👍 if you have not give him a raise, You really should !!! He is the example of excellence for your company and the reputation for your company. It has been an excellent experience with GE throughout the process. 5 ⭐️⭐️⭐️⭐️⭐️ we have ice already 🥰
Customer service response - Thank you for your wonderful review, Kimberly! We're thrilled to hear that our technician provided such an excellent experience and that you already have ice. Your feedback is greatly appreciated!
Sears Home Services on January 19, 2025
Barry W
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 23, 2024
