Wichita, KS repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 241 Reviews
-
On time. Great communication at first but...the tech said i have a part going out in my washer and he would upgrade my ticket to a repair and his office would call to schedule. Yeah that never happened! And i don't know what part it is because he didn't write anything down! Nor did be give me a number to call and follow up! Overall, office staff over the phone great...tech not so much... so here I start the process all over again!HI Brandy,Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
-
They were very considerate and helpful. Called to confirm part had arrived and quickly got appointment set up and job done.Hi Sheila, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
Water pump went bad on a Saturday night. I got an appointment for Monday afternoon. Repairman was on-time & courteous. Washer was running again in less than an hour. The text notifications lagged behind.Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
-
Have used for years and very satisfied.HI DAVID ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
We had our dryer fixed. He gave us an explanation of what was wrong and how he fixed it.
-
The dryer is working great.
-
I should have called sooner than I did.
-
Perfect service. Thank you!
-
Took 3 service calls and an entire month to get our freezer working. It is only 2 years old and it needed a compressor.Hi Janice, thank you for taking the time to send your review. We sincerely apologize for your repair experience, and the time it took to repair.
-
Service tech was on time, quick but thorough. We like Sears Home Services!Hi Shawn, thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future