Michigan City, IN repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 98 Reviews
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No phone call to let us know that they weren’t going to come. I waited for over 5 hours until I finally called them to find out what was going on. Terrible!We're sorry that the tech did not show. We have sent you a separate email requesting additional information.
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Very happy we have this service.
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Marshall did an excellent job! I would be very happy if he were the technician who arrived each time I might need an annual check or a repair! Thanks for sending him.!
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The actual service itself was excellent once we settled on the 2nd arrival time. The initial service window was from 7-11 am; but due to some system issues, the window changed to 12-4p, but Tim was proactive in calling prior to the end of the initial window and earlier than anticipated for the 2nd. Tim called in both situations. We have had him out to the house as our service person; he is efficient, professional and personable. We are always delighted to see him.
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Great service. On time. Fixed problem in twenty minutes
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They arrived on time and explained everything done
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My garbage disposed of not chopping well but it did when he was here.Hello Charles, I am sorry to hear it took this long to get the issue corrected. Thank you for taking the time to let us know of this so we can improve on it in the future. Thank you for choosing Sears! ^CS
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Hello there, Thank you for taking the time to submit a review. I am glad to hear that you have had a great experience with our service. Thank you for choosing Sears and we can't wait to work with you in the future. ^CS