Indianapolis, IN repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 310 Reviews
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Have always used SearsThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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N/a cost for repair too muchDear myra, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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I will never use this service again! I will also make sure no one in my extremely large family ever gets suckered into using this inept and inefficient setup! I am buying ice for the third week in a row with no prospect of a correct repair before October the tenth! I now suspect the technician will say it is something else and charge another fee and extend the repair for another two weeks! I currently have a kenmore refrigerator, stove microwave and washer and dryer! In the future none of these will ever be replaced by any sears product! My ice maker has never shut off from the day I bought this refrigerator!!!! The new ice maker has never started making ice!Hi, we would like to provide you with some assistance regarding the issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com.
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Steve got our ancient Kenmore dryer repaired and cleaned it out, so that it hasn't been that quiet for years.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears PartsDirect for your part needs!
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So happy with my technicianThank you for sharing your great rating! We thank you for choosing Sears Parts Direct and hope you recommend us to your friends and family.
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We had the same technician come out two times to help with our washer. We had to pay the service fee two times because "it wasn't the same issue." The first time he said nothing was wrong. The washer won't agitate correctly and clothes finish sopping wet. The second time he said it was an electrical problem (so a new charge) and told us to get an electrical cord to try a different outlet. SAME PROBLEM. We are going to find a new repairman but want our payment for the second visit refunded.We are sorry to hear you received the wrong part. If you are in need of assistance with returning this item for a refund, we would be happy to assist. Please visit Facebook.com/searspartsdirect to send us a private message, don't forget to include the order information.
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The technician finally showed up after multiple calls & cancelations by Sears. The technician was good & efficient. My dryer vent was not cleaned is our only complaint about our technician.Dear Tom, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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used the service a few weeks ago and I am glad I called themDear Barbara, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Very knowledgeableThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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This was the second visit From Sears Home Services and my fridge (which is less than 3 years old) still doesn’t work. I’ve been over a month without a fridge.Joseph, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.