Vernon Hills, IL repair reviews

I have been calling for 2 days to get help with my issues and and all I get is the run around. No one returns calls or solves the issue.

Prompt arrival. Thorough and friendly service.

The tech examined the tumbler, which i had a problem with and bolts had fallen off and fixed before. He explained everything and tested it. Also, explained that they do not make washers the same anymore and I do not like the new ones. Have to keep this one going!

I stated good because I thought that the tech would have looked at more than the seals because my dishwasher is one of a kind and is not made anymore.

My tech explained EVERYTHING to me and his student so I would understand what he was doing.He was the best!

I've used Sears for years and will continue to use them for years!

he fixed the problem

Minor issue lead to 5 visits by service technician. Service technician who worked on the minor issue the first time completely got it wrong that kept the microwave breaking electrical circuit. Follow up technicians replaced transformer and stuff still unable to fix the main problem. Service tech who came the last visit (who happens to be the same person on first visit) gave up on it. We are totally lost now

Courteous and clean.

Issue was quickly diagnosed and clear explanation of repair process provided