Vernon Hills, IL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 179 Reviews
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On Thursday night we noticed that our hot water tank stopped working. I called the service center and spoke with Paul who said he could schedule a repair for the next day. The service rep showed up as promised and explained what had to be done and put our water tank back in service. Thank you Sears
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TThe technician came on time and made good suggestions. However he didn't wear the cover on his shoes as I expected.Hello, we are glad to hear the tech arrived on time and was knowledgeable. We do apologize that the tech did not wear shoe covers. We sincerely appreciate and value your feedback. Thank you.
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HANI, THE BEST TECHNICIAN I HAVE EVER MET.
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My part for repair was only $7.32 it took the technician , maybe 5 min. To repair. I was charged $220 for that service plus $99 for diagnosing fee which I was told would go toward service. I don’t know how they come up with that cost for repair. Of course I needed the part replaced so paid for work. But I thought that was overpriced! I have had electricians and plumbers do workin past that didn’t charge that much! I Would NEVER USE THE SERVICE AGAIN.Hello Laura, we are sorry to hear you didn't have great repair experience with our service, if you are needing further assistance we look forward to working with you, just look out for our email response. Thank you.
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I am glad I called.
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Previous maint
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Phenomenal job putting customer first!
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On time and knew what to do. Friendly and helpful.
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Great service
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The service tech identified the blown fuse right away, changed the fuse and the total bill was $286.00.