Schaumburg, IL repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

Sort by:
1–10 of 171 Reviews
  1. Happy with my service technician

    Overall rating

    see details
    Always request the same technician very curious and knowledgeable on furnaces and air conditioners and hot water tanks.
    HOFFMAN EST, IL
    November 26, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  2. On time Service

    Overall rating

    see details
    Have always used Sears for my appliance repairs. Courteous and efficient service.
    ROLLING MDWS, IL
    November 08, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  3. Great Service

    Overall rating

    see details
    Great service, great explanations, very clean and respectful
    SCHAUMBURG, IL
    October 29, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  4. Great service

    Overall rating

    see details
    They came to my home and diagnosed the problem and did the repair quickly.
    HOFFMAN EST, IL
    October 23, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  5. Great job

    Overall rating

    see details
    Efficient,knowledgeable, very professional and very thorough!
    PALATINE, IL
    October 11, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  6. REPAIR FOR MY REFRIGERATOR FREEZER

    Overall rating

    see details
    They were good at finding the problem Part took some time to get.
    ROSELLE, IL
    October 11, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  7. Met expectations

    Overall rating

    see details
    Sears knows heir products well and are spot on fixing the issues
    ROLLING MDWS, IL
    September 17, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  8. They were very patient and understanding.

    Overall rating

    see details
    We thought the washing machine was leaking, but actually a pipe was leaking. They were very understanding and said they don't do plumbing.
    PALATINE, IL
    September 14, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  9. Overall rating

    see details
    September 14, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  10. Fridge is still not fixed

    Overall rating

    see details
    Sears has been out four times so far and my fridge is still not repaired. Parts, when ordered, do not arrive on time so I have had to drive to UPS to go pick them up. The repair windows are too wide. They should be 8 to 10 or 10 to 12, etc.. and not 8 to 12. Dan, who has installed the parts, is courteous and takes ownership of the job. He called me the next day to see if the fridge was working and when it was not, called up the manufacturer to see what input they might have on the problem.
    ARLINGTON HTS, IL
    September 03, 2018
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for taking the time to let us know about this. We would love to take a look and see how we can help out with this. If you would please check your email for further information and we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter
    SHS Social on September 04, 2018