Schaumburg, IL repair reviews

Always request the same technician very curious and knowledgeable on furnaces and air conditioners and hot water tanks.

Have always used Sears for my appliance repairs. Courteous and efficient service.

Great service, great explanations, very clean and respectful

They came to my home and diagnosed the problem and did the repair quickly.

Efficient,knowledgeable, very professional and very thorough!

They were good at finding the problem Part took some time to get.

Sears knows heir products well and are spot on fixing the issues

We thought the washing machine was leaking, but actually a pipe was leaking. They were very understanding and said they don't do plumbing.

Sears has been out four times so far and my fridge is still not repaired. Parts, when ordered, do not arrive on time so I have had to drive to UPS to go pick them up. The repair windows are too wide. They should be 8 to 10 or 10 to 12, etc.. and not 8 to 12. Dan, who has installed the parts, is courteous and takes ownership of the job. He called me the next day to see if the fridge was working and when it was not, called up the manufacturer to see what input they might have on the problem.