Schaumburg, IL repair reviews

The serviceman knew exactly what the problem was and it was repaired.

We were very pleased with the service provided on our front load washing machine.

Dave kept me informed of part availability and was able to squeeze in a quick repair. Job well done. Thank you.

Very good technician and did good job!

Did not know parts were being delivered to house. Found out only when Sears called to ask if I received them. Had to reschedule repair date due to no parts. Old parts (refrigerator door) left at house for me to deal with.

It took three visits by the repair tech to get a part that worked (not his fault), but my washer is working fine now. Tech stayed in touch throughout the process and worked around my schedule to get the work done.

Technician was on time, very knowledgable, quick and covered several items that will ensure my unit will run well for a long time.

Service representative was professional was honest about repairs that made our decision very easy.

Always efficient service!

Horrible service, especially telephone customer service. Took 3 service calls and 1 month to replace actuator. Why is a company begging the American public to help them stay alive, outsourcing its phone customer service? And they are rude. Was told by a supervisor, Michelle, that I was making the situation worse and I was NOT Sears only customer!