Schaumburg, IL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 245 Reviews
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The only reason I had it cleaned is because I cannot get down on the floor to do it. I am not sure if it was the best cleaning it ever had or will have but it's cleaner than it was before.Dear ELIZABETH , We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at homeservicereviews@transformco.com with your name, address, and phone number associated with your account. Thank you. Thanks Sincerely, Samuel G Sears Member Services
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No diagnostics were performed at all! Just determined the problem was most expensive repair. Over charged for service call for nothing.MARYBETH, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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My washer broke, the service I received was excellent & so was all communication.Hi Carrie, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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CDC guidlines were followed throughout the service call. Service rep. was excellent.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Tech thought the problem was only dirty filter , after first wash same problemWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you. We would be happy to see what we can do for you!
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Came on time and called before to give time of arrival...very nice service personThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Brian addressed and corrected my washing machine issues while communicating what he was doing the entire time.HI AARON ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Had sears out to perform a maintenance check on my furnace. We charge Which charged $50 for the technician to clean my furnace. Here we are less than a month NICOR comes out to change the meter and had to turn the furnace off or the gas. He told me that the furnace was not cleaned that the screws were off the CO2 pipe and that my furnace is leaking CO2 gas which means that our house either could’ve blown up or people could’ve gotten sick. Definitely will not recommend Sears to come out and perform any type of maintenance!!!!!Hi Lvy, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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one of the worst companies to deal with after services. Very unprofessional customer support and horrible service technician. It's more than a month, I am without a washer/dryer. they are a bunch of jokers very unprofessional.VARI, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team. Further, we see that the service for your Washer is scheduled on 11/10/2020. I request you to wait for the said time for the product to be repaired.
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I hired to fix ice maker the day after they came and supposedly fixed my ice maker didn’t work. At next service appt they said have to pay for. ....spending too much time on this. Never hire sears again And second service person was incredibly rudeMARIE M, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.