Rockford, IL repair reviews

All Reviews are from verified customers of Sears Home Services.
4.3 out of 5 stars

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1–10 of 128 Reviews
  1. Well done - finally

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    It took four trips by three different techs, but the stove top finally works as designed.
    LOVES PARK, IL
    October 07, 2019
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  2. 2nd service call revealed the real problem

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    My first service call determined I needed a new pump because water wasn’t draining and upon my first use the same problem occurred. I had to take out soaking clothes and take to the laundromat again. The next service call (a week later) revealed a coin stuck preventing the water to drain properly, I believe that was the problem all along but I was charged $318.00 for a new pump that I probably didn’t need.
    ROCKFORD, IL
    September 27, 2019
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  3. Great service! Highly recommend!

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    I was able to get an appointment quickly online and liked the text notifications telling me the appointment was confirmed and when he was on his way. The technician was friendly, professional and fixed my oven quickly! I will definitely use Sears Home Service again.
    ROCKFORD, IL
    September 13, 2019
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  4. Excellent

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    Very knowledgeable
    BELVIDERE, IL
    August 29, 2019
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  5. Quick and Painless

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    The technician was prompt, thorough and proactive. He did a great job. The mower is 15 years old, but rides and cuts like it's brand new. Highly recommend the service and the technician.
    ROSCOE, IL
    August 23, 2019
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  6. great service

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    very profesenel
    GARDEN PR, IL
    August 19, 2019
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  7. Great service.

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    Good experience.
    OREGON, IL
    August 15, 2019
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  8. Great service!

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    Sears also fixed my LG dryer 2 years ago and did a great job! Same very capable service man!
    ROCKFORD, IL
    August 09, 2019
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  9. Dishwasher not repaired

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    I have a maintenance agreement. The service technician was not able to repair the machine after working on it and troubleshooting it for over two hours. He called his manager and they told him that they would be in contact with me about replacing the dishwasher since it is unable to be fixed. I have heard nothing. Service technician was great. Follow up from company not so great since I’m still waiting to hear from them on the next step and I am without a working dishwasher and have been for about a month now.
    BYRON, IL
    July 26, 2019
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  10. Great Service

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    Will continue using the service. Bragged to friends.
    BELVIDERE, IL
    July 24, 2019
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