Rockford, IL repair reviews

After4 tries, the refrigerator seems to be working. In fairness, there was more than one problem and a part had to be ordered.

No problems

Am so happy I decided to get the warranty on my appliances! Repair people were all great. Spears, you have a great team of workers !!! Can't say enough.

Mr. Shelby was amazing. He fixed the problem that the previous guy didn’t do right.

It took four trips by three different techs, but the stove top finally works as designed.

My first service call determined I needed a new pump because water wasn’t draining and upon my first use the same problem occurred. I had to take out soaking clothes and take to the laundromat again. The next service call (a week later) revealed a coin stuck preventing the water to drain properly, I believe that was the problem all along but I was charged $318.00 for a new pump that I probably didn’t need.

I was able to get an appointment quickly online and liked the text notifications telling me the appointment was confirmed and when he was on his way. The technician was friendly, professional and fixed my oven quickly! I will definitely use Sears Home Service again.

Very knowledgeable

The technician was prompt, thorough and proactive. He did a great job. The mower is 15 years old, but rides and cuts like it's brand new. Highly recommend the service and the technician.

very profesenel