Rockford, IL repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

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  1. My washer

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    Thank God I did not need any parts but I think the price wad kind of expensive.
    ROCKFORD, IL
    June 20, 2019
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  2. Lemon Refrigerator

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    June 8th was the 13th time they have been here. Five days later it’s down again. Sears needs to replace this lemon
    ROSCOE, IL
    June 15, 2019
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  3. Outstanding job

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    Has serviced our mower for past several years. No problems.
    WINNEBAGO, IL
    June 10, 2019
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  4. Knowledgeable

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    Did a great job and explained everything he did and made sure I was using everything on the machine correctly.
    ROSCOE, IL
    June 09, 2019
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  5. Good service

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    Repairman was on time and did a very good job
    ROCKFORD, IL
    May 24, 2019
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  6. None Better!

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    SEARS Home Service remains a great deal! The best service in the business!
    ROSCOE, IL
    April 19, 2019
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  7. Great service a little high price

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    Got belt on and working A little high price $243 for drive belt and labor
    DIXON, IL
    April 18, 2019
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  8. great service

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    great tech did a wonderful job
    BELVIDERE, IL
    April 15, 2019
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  9. Horrible Service

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    Repair man never showed up 3times...
    ROCKFORD, IL
    April 10, 2019
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    We apologize for the techs not showing up. We have sent you a separate email requesting additional information.
    SHS Social Care Team on April 12, 2019
  10. Service technician was knowledgeable and efficient

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    My biggest problem was with the 8 hour service window. Having to take a whole day off of work for a 30 minute diagnostic that cost $99 is a excessive. And he then charged another $50 for labor. All he did was open the refrigerator, he did no actual work. He ordered the part needed to do the repair but I will be the one installing the part when it comes in because it would have cost me another $200 for the technician to come back and do the installation of the part.
    ROSCOE, IL
    April 08, 2019
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