Niles, IL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 165 Reviews
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Was happy they were able to find the problem and fix itHi Sean, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Technician diagnosed problem, but never ordered part or completed necessary paperwork under our Master Protection Agreement. Benefits supervisor, Darrell, also failed to follow up under our MPA, as promised on 10/8. It was necessary to have another company repair the unit which was completed today, 10/31.Sears failed to meet their obligation under the MPA. Terrible service! MPA was a waste of money & very frustrating dealing with Sears customer service!JEAN H, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Professional and very knowledgeable repair person. Excellent service.Hello Ronald, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Very helpful adviceThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Very happy they send this service man outHello Dina, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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He was very professional I would use him again anytimeThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Pedro was very nice & professionalHi Kathy, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Answered all questions. Very helpful.Hello Magaret, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Easy to book online, next day appointment. Up to date alerts regarding service. Gani was a great technician! Great communication. Followed covid guidelines so I felt really safe. Quick diagnostic and repair. I’m so glad I came across this number online. The whole process was easy and my stove top is in perfect working condition now.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I spent over $500 and now it has a new error code ER RFHi Faisal, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.