Gurnee, IL repair reviews

Repair was explained but was told total repair was $347.00. I asked why so high and was told the part alone was $140.00 - I said if sure, got to get it fixed so go ahead. Found out when got copy of bill emailed that the part cost was $45 (same as when I looked it up on line) and that the overcharge of the part by $100 was added to labor. Either a mistake or an out an out lie by the tech. I EXPECT A REFUND OF AT LEAST A $100.00 AND AN APOLOGY - I have been a loyal customer of Sears since the 1970's - have have never had an experience like this. The bill should have been approximately $240.00 max -

THANK YOU VERY MUCH

thank you for you work

thank you very much

Pedro arrive on time, and fixed the dryer with no issues. It's been working well since.

FOUND OUT I NEED A NEW MACHINE

Great service!

Super professional and excellent.

310 dollar charge for 30 minutes of service and a 28 dollar part. I asked for itemized bill which was not it was a lump sum part and labor. Don’t use these people ever! There is no way the replacement of a pulley cost over 200 dollars in labor. I feel I was taken advantage of as a female and will not be using sears again. My brother used them last year and paid 98 dollars total for a service call and they were there much longer and did more work. And also the repairman shows up and does a number 2 in my bathroom and leaves diarrhea on my toilet seat. Professional!! If negative 5 were an option that would be my rating.

Used them for dishwasher service. So happy I did! I would highly recommend their services.