Gurnee, IL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 142 Reviews
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Fixed my GE Fridge very quickly.Dear Rebecca, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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excellenmty anf knowelegableWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Technician installed a new icemaker in my refrigerator. He saidi that the ice maker would start making ice in about 24h. After 24 h, there was no ice. After a few times to get the my repair resolved, I finally was able to get an appointment with a technician. Hopefully, the unit will be repaired this time.Dear Arthur,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you
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Courteous and efficient technicianHi Mark, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Courteous and efficient technicianHI MARK ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Courteous and efficient technicianThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Courteous and informative technicianThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The repair men have been good but the overall communication with Sears/Home Warranty Program has been terrible. The refrigerator is still not working and we have not been contacted for a follow up other than asked to fill out the survey.Hello Joe, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Very happy with service and will continue to use.HI DAWN ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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For the second time in a week the technician from a third-party, Sears-contracted service provider never arrived; and we have had no communications from the technician, contractor or Sears Seivice. Sears made both appointments, and sent multiple email confirmations and reminders.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.