Fairview Heights, IL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 302 Reviews
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Good serviceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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1st diagnosed the dishwasher problem as having a bad mother board, so we ordered the point at that point. Install was delayed several times. When tech finally showed up, it was determined that the original tech ordered the wrong board. Frustrating. A new part would have to be ordered which added at least several more weeks of downtime for the appliance. We opted to cancel and purchase a new unit from a local dealer
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Technician was wonderful knew exactly what the problem was and fixed itDear Georgia, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Failure to actually talk to a person prevented me from discussing my refrigerator problem and the result of another service call from an independent repair service. The service tech was pleasant enough but was simply a remove and replace agent. But of course I was still presented with the service call bill.Dear Richard, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Clay is the best, clean shaved, polite, very easy to understand, with myself being a former employer, you are very fortunate to have this person!!!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I use the Sears service team whenever something goes wrong with my appliances.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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First time very satisfiedWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing SearsPartsDirect for your part needs!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Doug was our repair technician this week and he did a wonderful job!! Refrigerator working beautifully!! Thank you!Dear Marge, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Tech arrived during the time frame given. Completed the task after troubleshooting the problem. Cleaned up afterwards.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Very professional, and great service!We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!