Fairview Heights, IL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 283 Reviews
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My appointment was rescheduled twice.HI EDWARD ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Let people know about changes of arrivals and canceling and reschedules.HI Jean,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Took almost 3 months to get fixed. Scheduling was a disaster and after waiting 3 more weeks had a no-show, no-call and then had to wait another 2 weeks! When he finally did show up he was here forever and left the place a total mess with a heavy layer of dust everywhere and smears all over the floor in the area. Ugh.Hi Ben, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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REPAIR MAN WAS ON TIME AND VERY HELPFUL. KNEW EXACTLY WHAT HE WAS DOING. ANSWERED QUESTIONS.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Service was good. He did a good job.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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We have had a lot of problems with our Kenmore Elite fridge lately, but every one of the service men that came out were friendly, professional and helpfyl.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Technician represented the company very well. Repair service was excellent. Observed COV-ID 19 protocols.Hello Walter, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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about a week agoThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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about week agoHI DUANE ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Above and beyond service !!!HI DONALD ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!