235 Saint Clair Sq Reviews
Showing most recent reviews from verified customers of Sears Home Services
Marcus R
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 22, 2025
Brett M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 21, 2025
Cortney M
Elijah was professional, informative and a great communicator
Customer service response - Thank you for your review, Cortney! We're happy to hear Elijah was professional, informative, and a great communicator.
Sears Home Services on May 20, 2025
Nancy J
Wall oven repair
Customer service response - Thank you for your review, Nancy! We're glad to hear you were satisfied with your wall oven repair.
Sears Home Services on May 20, 2025
Jim M
The tech was very good at determining what was needed to repair our dishwasher. He explained all of the issues and completed the work in a pleasant and professional manner. While the tech was great I cannot say the same for the company. Our appointment was canceled 5 times prior to getting a tech to our house. Twice we were not notified until after the latest time he was to arrive. In addition there is no way to talk to a human at A & E. All you get is a computer.
Customer service response - Thank you for your review, Jim! We're glad to hear the tech provided pleasant and professional service. We apologize for the inconvenience with the appointment scheduling and communication system.
Sears Home Services on May 20, 2025
Todd T
Doug communicated well regarding arrival time and the issue he found with our refrigerator. We appreciated his thorough evaluation.
Customer service response - Thank you for your review, Todd! We're glad to hear Doug communicated well and provided a thorough evaluation of your refrigerator issue.
Sears Home Services on May 13, 2025
Jordan D
Clay (and the other 3 technicians that have been sent) was wonderful. However, the communication channel with Sears (100% AI/automated) is easily the most infuriating experience I’ve had trying to connect with any company.
Customer service response - Thank you for your review, Jordan! We're glad to hear Clay and the other technicians provided wonderful service. We apologize for the frustration with our communication system and appreciate your feedback.
Sears Home Services on May 07, 2025
Ryan G
Was very friendly just super nice guy
Customer service response - Thank you for your review, Ryan! We're happy to hear you found our technician friendly and nice.
Sears Home Services on May 07, 2025
Katie K
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 05, 2025
Janice G
The Technician was prompt, courteous and .professional. He was also very knowledgeable in resolving the issue with my refrigerator. He explained everything he was doing towards remeding my issue and was so right. My refrigerator is working perfectly. So glad that Sears has great customer service. I would recommend Sears for appliance repairs.
Customer service response - Thank you for your review, Janice! We're thrilled to hear our technician was prompt, courteous, and knowledgeable, and that your refrigerator is now working perfectly.
Sears Home Services on May 04, 2025
