Bourbonnais, IL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 54 Reviews
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Good service
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The technician was efficient, prompt and courteous. Your pricing is outrageous and I will never call Sears repairs again with out checking 2 other suburban repair companies. Your appliances are good quality and new installs are good but $400 for a 1 hour repair call and a $30 part are hardly competitive. Travel time wasn't more than 1 hr. round trip. Very disappointing.
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Still have the same problem.We're sorry that your washer still has the same problem. We have sent you separately an email requesting additional information.
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Very thankful for the help received
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very professional and friendly. Finished the job quickly.
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problem not resolved on this visit. Furnace seemed fine when the tech left but within a day was having the same issue again. Can't get another appointment for a week and a half. Frustrated and very cold!!We're sorry that we are not able to get to your home sooner. We have sent you a separate email requesting additional information. Thanks!
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Repair service and person excellent! Customer service for Elk Grove Ill. due to billing issue awful! They rate zero! I am now dealing with direct office in FL. Took yearly service contract which gave me discount on service, however what was initially charged to my cc was more. So trying to get my refund but tt 3 people in Il before hanging up and calling contract office in Fl.! No refund, no contract! VERY UPSET! Went from being excellent in home experience to awful on phone! Still not resolved, in process?
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Kept use informed of arrival via text. Fast and friendly service.
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Before 8:00 I was told techs on their way. At 10:00, after two call they would arrive between 10:00 and 12:00. They finally arrived at 2:00.Hello there, Thank you for your valuable feed back we are always looking at what to improve on. I know our repair team will do there best to ensure a better experience in the future. Thank you for choosing Sears ^CS