Bourbonnais, IL repair reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

Sort by:
1–10 of 59 Reviews
  1. Terrific Repair Person

    Overall rating

    see details
    Found the problem right away and got it fixed. Very pleasant gentleman. Respected my house and my space.
    ESSEX, IL
    May 18, 2020
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  2. Very satisfied.

    Overall rating

    see details
    Damien was very knowledgeable. Pleasant personality. Tried to repair.
    MANTENO, IL
    May 09, 2020
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  3. went well

    Overall rating

    see details
    went well !
    HERSCHER, IL
    November 22, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  4. Never showed up for appt.

    Overall rating

    see details
    I called to confirm and was advised between 2:45 and 4:45 PM and no one showed up.
    MANTENO, IL
    August 24, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  5. Great service

    Overall rating

    see details
    I used them 3days ago and I was very happy that I did.
    BRADLEY, IL
    August 17, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  6. Good service

    Overall rating

    see details
    Good service
    BOURBONNAIS, IL
    August 02, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  7. Good repair; terrible price

    Overall rating

    see details
    The technician was efficient, prompt and courteous. Your pricing is outrageous and I will never call Sears repairs again with out checking 2 other suburban repair companies. Your appliances are good quality and new installs are good but $400 for a 1 hour repair call and a $30 part are hardly competitive. Travel time wasn't more than 1 hr. round trip. Very disappointing.
    BOURBONNAIS, IL
    July 22, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  8. Did not fix the problem

    Overall rating

    see details
    Still have the same problem.
    BOURBONNAIS, IL
    June 15, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    We're sorry that your washer still has the same problem. We have sent you separately an email requesting additional information.
    SHS Social Care Team on June 19, 2019
  9. Great Service

    Overall rating

    see details
    Very thankful for the help received
    KANKAKEE, IL
    May 14, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  10. service tech was great. very professional and friendly.

    Overall rating

    see details
    very professional and friendly. Finished the job quickly.
    LAKE VILLAGE, IN
    April 09, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse