Bloomington, IL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 181 Reviews
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Excellent service.Dear Charles, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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great job fixing the problemThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I am glad I chose Sears for the repair did a great jobHi Kenneth,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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They got me scheduled in less than a week and fixed my oven in 20 minutesHi Beth,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Can’t figure out why I’m responsible for disposing of the compressor but other then that everything is fine.Hi Brett,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I requested Repair Technician #25007 because he was the initial tech sent to my home for my dishwasher in 2016 and for maintenance in Oct. 2019, and was extremely knowledgeable, customer friendly, and professional. I requested him when my dishwasher needed the hose assembly installed but the call center sent 2 repairmen, one of whom said he hadn't installed a new hose assembly in years and the other who said he never installed one at all! When I had to request a return service call, I demanded the original outstanding tech and was given the run-around by the call center in India, requiring 4 callbacks on my part and being lied to by 4 different call center employees who identified themselves as working in a call center in India & who claimed I could not be transferred to a supervisor or manager to discuss the issues I had with the call center unprofessional, unfriendly, and barely trained behavior. All positive ratings refer to #25007 Repair Technician only....We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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still not fixedDear Deborah, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Nice man and good serviceThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Couldn't ask for better service.Hi David, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Tony was on time, very professional, and worked quickly and got the job done.Dear Janenne,Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!