Bloomington, IL repair reviews

I called for service and they arrived the next day to take care of the problem.

Dishwasher has never been fixed. We are in the 6th week without it. Each of the 5 techs always had a different view of what is wrong with it. Last tech refused to put new parts in it and wanted us to believe he knew what is wrong with it. We can not wait any longer to fix it and would like you to refund us the warranty money.

The repairman was very professional and definitely knew what he doing. The repair was made quicker than expected--it great that he had the parts needed in his truck. Couldn't ask for more efficient and conscientious service. Very satisfied.

I have used this annual service agreement for 4 years now. I have been very happy with the service

Service performed on Monday, August 27. Tech was prompt and washer diagnosed & fixed immediately

I use them once a year for washer and dryer. The techs all do a different level of service, not all uniformed over the years. Not blaming techs, Sears for not having it spelled out for them. Every year the maintenance is not the same. Makes me wonder! This tech was Wonderful. On time and very pleasant person. Service was completed and very reasonable time. Did not like the fact Sears did not notify me that they sold out. Sold all MAs to outside source. Very upsetting!

Can’t give a review of on time because of the arrival time window is too many hours. One thing different this time was that the repairman had a part to replace the defective one instead of having to order one, as this has happened several times before when service was needed

Mike was prompt, proficient, professional, and very knowledgeable regarding product. He was thorough in both his service work and clean up. You would scarcely know he had been ther.