Bloomington, IL repair reviews

They changed the compressor, but it's still not fixed. 3rd time.:(

Jeff, my service tech was extremely knowledgeable and did an excellent job of getting my riding mower up and running smoothly! A+ Rating !

Technician was prompt, courteous, and care and cleanup was done.

Tony was our technician and was very pleased with him. Polite, knowledgeable, thorough, and cleaned up after himself.

Did not listen to me regarding issue with freezer. Had to call back because of same concern.

Mike was knowledgeable and efficient in what he was doing. His manner was friendly yet professional.

Thank you for checking the refrigerator. The service was great!

The repairman was very pleasant and fixed our machine quickly.

Awful service. Required to wait from July 24-August 5 with no fridge since they send their support people from over 100 miles from my home. Went through 8 phone calls to Sears (who answer in Texas..I live in Illinois) and 5 phones calls from the support crew before we finally gave up and hired someone to fix it. Would not pay for another warranty from Sears.

Good but should have trucks equipped woth standard dryer belts so we were not 10 days without a functional dryer. Ordering and shipping delayed getting back in service.