4600 1St Ave Ne Reviews
Showing most recent reviews from verified customers of Sears Home Services
Poor Service not from the Tech but from sears home service
This repair took nearly 3 months to complete. There were several broken appointments due to tech scheduling issues and incorrect parts ordered. The is not an issue with the Technician that completed the repair! It is an issue with SHS. Ever since Sears closed the Cedar Rapids store the level of service has been declining. This last service has been the worst repair experience I have ever had. Again, this is not an issue with the technician.
Daniel P, Cedar Rapids, IA
Refrigerator Repair
Matthew was very personable, efficient and quickly replaced the broken part on our fridge. We are very happy with his service!
Thomas E, Cedar Rapids, IA
Washer repair
Outstanding job. Took much time to analyze and make the correct repairs. Excellent service.
LM, North Liberty, IA
Homeowner
Very knowledgeable and courteous . He was fast and explained everything .
David S, Fairfield, IA
Refrigerator repair
Matt came as the result of a claim through Choice Warranty. He was awesome came in looked a frig, determined issue, worked with Choice and got it repaired. We told him about issue we had with the claim and he explained how A&E worked with Choice. I would recomend Matt. I have other issues with Choice not Matt. THe online system that A&E uses need much attention. It constantly hangs up on you.
Michael J, Ely, IA
Awesome
He was fast, quick to investigate and determine the problem. Very understanding and easy to talk to and explain things to.
Kimberly W, Fairfax, IA
Stove concern
He was timely, friendly and knowledgeable He gave us good information
Glenn F, Fairfield, IA
Dryer repair.
He was professional and quick.
Jason T, West Liberty, IA
Very helpful
Matthew was very helpful and knowledgeable and he took time to explain what was wrong with our dryer and the fix.
Ashley F, Iowa City, IA
Great service!
Our service was timely, excellent and the technician came in ready to fix the issue.
N/A, Tiffin, IA
