1300 Southlake Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Nadia M
Technician is Right on time, he explained everything to me that way I understand I highly recommend a series
D D
The service technician was very knowledgeable and gave the right recommendations to remedy the problem.
Wayne V
The scheduling was very easy. Shaquon was the technician that provided service. He was nice and had a good attitude. He knew exactly what needed to be done and I believe my problem has been resolved.
Andrea J
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 07, 2025
Tony P
Everything went well.
Customer service response - Thank you for your positive feedback, Tony! We're happy to hear everything went well with our service.
Sears Home Services on July 02, 2025
Dale
Eli was great. He was very polite, efficient and explained what he did to fix the issue.
Customer service response - Thank you for your positive feedback, Dale! We're happy to hear that Eli was polite, efficient, and explained the repair process clearly.
Sears Home Services on June 29, 2025
Janis M
Erek explained in great detail what was wrong with my unit. He was professional in answering my questions.
Customer service response - Thank you for your positive feedback, Janis! We're happy to hear that Erek provided detailed explanations and professional service.
Sears Home Services on June 26, 2025
Yvonne P
Anthony presented himself in a very professional manner; he explained what he will be doing and looking out for any issues to address to me. I have had my washer and dryer for 25 years and he maintained them to continue to last. I really Anthony for his knowledge and his kindness.
Customer service response - Thank you for your positive feedback, Yvonne! We're happy to hear that Anthony provided professional service and helped maintain your washer and dryer with his knowledge and kindness.
Sears Home Services on June 19, 2025
Natashia W
Very professional and on time
Customer service response - Thank you for your positive feedback, Natashia! We're happy to hear that you found our service professional and punctual.
Sears Home Services on June 17, 2025
Terry
Professional, quick and quality service.
Customer service response - Thank you for your positive feedback, Terry! We're happy to hear you received professional, quick, and quality service.
Sears Home Services on June 16, 2025
