Kennesaw, GA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 356 Reviews
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After Sears repair diagnosed the problem, Waited 3 months for parts and job completion from Sears, found the parts on line myself, cancelled the part order with Sears, hired local help to complete repairs, Sears parts arrived later and now I am having to jump through hoops to get refunds for the parts that were cancelled.Dear Karen, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Easy to bookDear John, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Good service at a reasonable price.Dear Mark, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Our repair man was very professionalDear Lauren, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The repair wasn't made correctly, i mistakenly paid after watching him test drive, but before the tech left I tested it myself. it was still doing the same issue he came to repair. upon reassessing stated it was a much more serious issue and was not repairable and i would be getting a refund, but I have not seen anything except satisfactions surveys. I am not satisfied until I receive a refund.Mike, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Was very pleased with the technician— nice polite young man —Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I was so pleased with the professionalism and customer service of the technicianHI VANESSA ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Technician was extremely professional, communicative and cautiousWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Other than the fact that you can't seem to get my name right, I'm very pleased with the service.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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You will be happy you used them!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!