Douglasville, GA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 148 Reviews
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Great service. He came when he said he would.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Why would you send a refrigerator technician to service a washer?Thank you, Alan, for taking the time to leave us your rating. We are sorry to hear that you did not have a positive experience with Sears PartsDirect. If you would like us to look into your situation further for you, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a PartsDirect chat representative.
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Why would you send a refrigerator technician to service a dryer?Thank you, ALAN , for taking the time to leave us your rating. We are sorry to hear that you did not have a positive experience with Sears PartsDirect. If you would like us to look into your situation further for you, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a PartsDirect chat representative.
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I expect professional service and Sears delivered. Clear information on emails and a knowledgeable repair technician answered all my questions, and my microwave was fixed exactly when I was told it would be. Highly recommend.We love 5-star ratings! Thanks for choosing Sears PartsDirect!
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I believe that maintaining is far better than repairing. I like to prevent problems not solve them.Dear Patricia, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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My oven was not heating properly. Sears sent a repair person and they repaired my oven. The service person was very professional. He wore his mask and completed the repair in a timely manner.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The technician was very detailed regarding his work and was telling me what he was doing along the way. Great customer service and I wasn’t over charged.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I used them a week ago they gave good serviceWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Recently used Sears home services to repair my dryer. My technician was great no complaints. Only complaint is the communication system was not correct. Received text update stating technician will be arriving at 4:35 but receive a phone call from the technician that he was at my house at about 3:00 pm. Luckily I wasn't too far away he was willing to wait, took me less than 10 minutes to get home. Also pricing to me was a bit high but didn't have any comparisons since most places charge you a diagnostic fee that's only waived if you go with them for repair. While they do offer $150 off the repair it's only with signing up for warranty service at $49 a month so you still end up spending that same $150 overtime.Dear Kyeishar, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family. Thank you, Bob K Sears Member Services
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Awesome team very professional!!Dear Catherine, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!