Augusta, GA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 289 Reviews
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excellent except a part had to be ordered
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I was very satisfied with the repair job that was done
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My riding lawn Mower,s carburetor was replaced last year by a Sears Technician last year. This time, the Technician simply cleaned the carburetor and got it started. I hope this time, it works right.
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Both my wife and took off our jobs to sit and wait on a repairman. On 1st visit If we are 1st stop 8a - 1p, the repairman didn’t show up until 1:30p. The compressor was replaced. Next visit 2 wks later, I took off to wait on the repairman. I received a call from the repairman that he was not going to make. He said call customer service to reschedule. The person said “oh, the repairman is on his way”. Ma’am I’m calling because your person just cancelled on me”.Thank you for taking the time to bring this to our attention! We would love the opportunity to take a look and see how we can help out with this. If you would please check your email for further information we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
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The technician did an excellent job.
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Quick and professional
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Excellent service, professional and courteous technician.
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He was very efficient
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tech's hands were tied because he could not pull up service history and could not properly analyze the issues i was having. lost a freezer full of food but because the freezer was now cooling he said i could not file a claim for food loss.We're sorry that there were technical difficulties with the tech's computer. We have sent you a separate email requesting additional information.
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Appointment was cancelled both by phone and online but service crew came out anyway! But they got my riding mower working better than it has in a long time.