2201 Henderson Mill Rd NE Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (220 reviews)

Richard S

May 24, 2025

The Service Tech arrived timely and was personable and courteous. He explained the problem and it's repairs to fix the issue. He did not have the part with him but showed us how we could get the part and fix it ourselves with ease. Thank you for your service and we'll use your services in the future for our appliance repairs.

Source: Google

Rossi K

May 23, 2025
Source: Google

William S

May 23, 2025

Excellent worker, job done well. He left his heat gun though.

Source: Google

Customer service response - Thank you for your 5-star review, William! We're glad to hear the job was done well, and please contact us directly so we can arrange to retrieve the heat gun.

Sears Home Services on May 22, 2025

Jo K

May 19, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on May 18, 2025

Barney H

May 14, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on May 14, 2025

vanita P

May 09, 2025

Very knowledgeable

Source: Google

Customer service response - Thank you for your 5-star review, Vanita! We're glad to hear that you found our service knowledgeable.

Sears Home Services on May 09, 2025

Garafalo S

May 09, 2025
Source: Google

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on May 09, 2025

Ken D

May 06, 2025

Ian is a very knowledgeable,professional, and respectful technician and was able to solve my issue in a timely manner. I highly recommend Ian

Source: Google

Customer service response - Thank you for your 5-star review, Ken! We're glad to hear that Ian was knowledgeable, professional, and respectful, and that he resolved your issue promptly.

Sears Home Services on May 05, 2025

George C

May 06, 2025

He was very courteous. He knew his job well. And he represented your company well. Good customer service.

Source: Google

Customer service response - Thank you for your 5-star review, George! We're glad to hear that our technician was courteous, knowledgeable, and provided good customer service.

Sears Home Services on May 05, 2025

Sabrina P

May 06, 2025

Exceptional Service and Expert Repair of My GE Combo Washer/Dryer! I am absolutely thrilled with the service I received from Anthony! My GE combo washer/dryer had been giving me trouble for weeks, and I was starting to think I'd have to replace the entire unit. Thankfully, I found Sears Home Services, and he was a lifesaver. From the moment I contacted Sears Home Services, Anthony was professional, responsive, and clearly knowledgeable. He quickly diagnosed the issue and explained it to me in a way that was easy to understand. The repair was done efficiently and effectively, and my GE washer/dryer is now operating like it's brand new! I truly appreciate Anthony's expertise, his attention to detail, and his commitment to providing excellent service. He was punctual, courteous, and left my laundry area clean and tidy. If you're looking for a reliable and skilled technician to repair your appliances, look no further than Anthony at Sears Home Services. I highly recommend his services without reservation!

Source: Google

Customer service response - Thank you for your 5-star review, Sabrina! We're thrilled to hear that Anthony provided exceptional service and expertly repaired your GE combo washer/dryer.

Sears Home Services on May 05, 2025

Average Rating: 4.6/5 (220 reviews)