Panama City, FL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 198 Reviews
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Freezer not getting coldWe are sorry to hear we did not meet your expectations. Our products ship directly from the manufacturer and at times can be delayed. If you are needing further assistance, contact us at 800-366-7278 if you have not received your part or visit www.searspartsdirect.com/order to view the status of your order.
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First good work was done by the Sears repairman when I finally got parts. I have had three problems with my Sears M/W. Third party support has been nightmarish. Overall customer support is terrible. Takes forever to get parts and get updates. Been without a M/W for almost 3 months. I have had a few good customer service people work my issues but also have had several bad customer service experiences.Dear Cathy, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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They were here the next day.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Very pleased with the repair that was done. The repairman was so good to keep me posted when part was ordered, arrived and arrival time to complete the job.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Looks and smells great, when doings my dishes!Dear Helen, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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So happy to have the refrigerator working! The guys did a great job!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Sears does great workDear Mary, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Didn’t do their jobWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you
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Very good company to work withHI GEORGE ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I used about a month ago. Very pleasedHi Linda, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!