Miami, FL repair reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

1–10 of 50 Reviews
  1. Great service

    Overall rating

    see details
    I was very with the service
    MIAMI, FL
    January 13, 2023
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Dear Jean,Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    CS offline on January 13, 2023
  2. continual updates

    Overall rating

    see details
    end result is most important which was great did arrive on scheduled date and kept us advised
    BAL HARBOUR, FL
    December 16, 2022
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    Sears Home Service on December 16, 2022
  3. excellent repairman and knowledgeable friendly and helpful

    Overall rating

    see details
    Professional and extremely helpful.
    HALLANDLE BCH, FL
    August 12, 2022
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future. Thank you for choosing Sears PartsDirect!
    Sears Home Services on August 12, 2022
  4. Terrible service. Charged too much

    Overall rating

    see details
    I regret using their service. Poor quality of work, did not provide an estimate, and charged excessively
    HOLLYWOOD, FL
    July 25, 2022
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. We apologize for the inconvenience of having to wait between appointments. We take all reviews as feedback on how we can improve our service. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com. Please reference this review, thank you.
    Sears Home Services on July 27, 2022
  5. great service

    Overall rating

    see details
    I AM COMPLETELY SATISFIED
    N MIAMI BEACH, FL
    May 20, 2022
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    Sears Home Services on July 27, 2022
  6. Service was good and fast.

    Overall rating

    see details
    I scheduled an appointment in the morning to have repair work on my refrigerator and they scheduled me for the afternoon and the technician came in the time they said he would.
    MIAMI GARDENS, FL
    April 14, 2022
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    Sears Home Services on April 25, 2022
  7. The technician was really helpful

    Overall rating

    see details
    good scent
    MIAMI GARDENS, FL
    January 15, 2022
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    CS Offline on January 15, 2022
  8. Great Service

    Overall rating

    see details
    My dryer needed repair. I was able to quickly schedule the repairman. However, with COVID hitting several technicians, I had to reschedule the repair. The technician was able to quickly assess the issue and complete the repair. He also discounted the repair cost without me asking. Sears Home Repair is my first choice for all home repair and maintenance services.
    MIAMI, FL
    January 14, 2022
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Dear Shauntae,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    CS offline on January 16, 2022
  9. Awesome service...we were fortunate to have someone who was so diligent and informative. We appreciate the service provided

    Overall rating

    see details
    The water heater is working and we have hot water!! Thank you.
    MIAMI GARDENS, FL
    December 16, 2021
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Dear Jennifer, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on December 18, 2021
  10. Horrible

    Overall rating

    see details
    Did nothing came with no tools only a pen
    MIAMI, FL
    November 21, 2021
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Dear Raisa, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
    CS OFFLINE on November 22, 2021