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Charged ridiculous amount for 15 minute repair
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Sears had the nerve to charge me over $200 in labor costs for a 15 minute repair to my dryer.
PAUL Z,
WILMINGTON, DE
September 23, 2019
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It took three no shows for some one to show up.
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Courteous
The repairman did his best to solve problem but could have had more experience with garage door openers.
JOHN M,
WILMINGTON, DE
September 13, 2019
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Courteous
Tech didn't come back for 2nd time. He called and said they will replace my TV. Sears is suppose to call, I am still waiting and TV is still broken!
ALBERT I,
WEST CHESTER, PA
August 30, 2019
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Care & Clean Up
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Courteous
Waited over a month to get AC fixed, part needed was in tech’s Truck for weeks. No one even attempted to provide customer service, no call back, emails, etc. Still waiting for Customer Solutions to address my issue, will they ever???
ALICE R,
UPPR CHICHSTR, PA
August 20, 2019
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Care & Clean Up
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Courteous
serviceman was very knowledgeable clean and fast
NICK B,
COATESVILLE, PA
August 18, 2019
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Care & Clean Up
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Courteous
After studying the problem, Joe knew exactly how to fix it; he was courteous and soft-spoken
MAC MCKAY,
WILMINGTON, DE
August 15, 2019
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Care & Clean Up
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Courteous
The part sent was defective. However your technician was able to recycle the dishwasher. Good work!
Tom Beran,
WILMINGTON, DE
August 06, 2019
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Care & Clean Up
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Courteous
Fixed the problem
Bolilm,
HOCKESSIN, DE
July 14, 2019
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Care & Clean Up
Repair Expertise
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Courteous
Glad my parts finally arrived
NATALINA M,
UPPR CHICHSTR, PA
June 26, 2019
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Excellent service and knowledge
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Used for three appliances for maintenance and repair, FABULOUS
PandG,
HOCKESSIN, DE
June 14, 2019