Wilmington, DE repair reviews

Scheduled preventative maintenance on my washer and dryer. The technician was in my house less than 18 minutes. Did not even clean the filters. Total waste of my time waiting for the arrival and the expense associated with the maintenance agreement. Technician even suggested they use the vacuum cleaner on the dryer. The vacuum was never turned on...

The service was excellent. Price was higher than I expected.

This was perhaps the best service I've had from Sears contract. Well done.

Sears had the nerve to charge me over $200 in labor costs for a 15 minute repair to my dryer.

The repairman did his best to solve problem but could have had more experience with garage door openers.

Tech didn't come back for 2nd time. He called and said they will replace my TV. Sears is suppose to call, I am still waiting and TV is still broken!

Waited over a month to get AC fixed, part needed was in tech’s Truck for weeks. No one even attempted to provide customer service, no call back, emails, etc. Still waiting for Customer Solutions to address my issue, will they ever???

serviceman was very knowledgeable clean and fast

After studying the problem, Joe knew exactly how to fix it; he was courteous and soft-spoken

The part sent was defective. However your technician was able to recycle the dishwasher. Good work!