Wilmington, DE repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 314 Reviews
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Terry was greatDear Harry, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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My guy could not explain why a fireball shot out of my electric oven. He inspected my oven and told me nothing was wrong with it, just needs to be cleaned and gave me instructions on how so clean it. So far so good. While it was communicated to me that he’d be an hour late I still wasn’t thrilled about waiting all day. He was not the most courteous of work people. He wasn’t mean he just wasn’t overly nice either.Allison, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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HAPPY I USED THE SERVICE.Dear Leonard, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I would recommend service!Dear Cynthia, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Outstanding performanceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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George did a great job and was kind and efficientDear Mike, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Bob, our technician, was outstanding. He was knowledgeable and courteous.Dear Hudson, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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The tech that showed up was the best i have every experienced. He rebuilt the frig and it worked when he was done!! A real professional. Make sure you don't loose him.Hi Thomas, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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this man was on time , vert nice , knew his stuff, solved the problem and also gave me tips what to look for, i would request him again if i need this serviceHi Stephen, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Tech came and took all the parts I received in package deliveries. He said he was instructed to do so by his manager. He suggested I will be receiving a replacement cooktop. I have no info stating so. cooktop has not worked since August 2020.Mark, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team. Further, we see that you have been approved for replacement under Service Order #43929710. As your product is covered under protection agreement, I request you to contact our dedicated Protection Agreements Benefit Administration (PABA) team at 800-927-7836 between Mon-Fri 7:00am – 9:00pm and Sat 7:00am - 7:00pm Central Time.