Waterbury, CT repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 286 Reviews
-
For the routine maintenance ....The technician was efficient. He did not pull the refrigerator out to check the coils because it was clean around the refrigerator. What if I was one of those people that clean for the technician. Front panel replacement. Did not get the water hose back in the holder. They are coming back to fix (this is a common mistake). Currently the water does not lone up to fill bottles. Waiting for a call back for an appointmentDear Luke, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
very glad i used this service & will if & will i need it on my other appiancesThank you Josep for your 5-star rating! We thank you for your business and look forward to serving you again in the future.
-
If only their products worked as well as the serviceWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
It took 2/1/2 months going back and forth with wrong parts and parts that didn't fit to fix my dishwasher.Hello Mary, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
effieiecnt and honest, cant ask for more than thatThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
honest evaluationHello Chester, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
-
straightforward and honestThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
-
I first called Samsung to have my refrigerator repaired. It took them two days to get a service dealer to get back to me to schedule a service call. They then told me to call another service dealer because they could not schedule a repair. They said I could wait for 14 days to try and schedule an appointment. I called Sears on Thursday and the scheduled an appointment for Monday. Thank you Sears! The service technician was polite and knowledgeable. I would not hesitate to call them again.HI JANICE ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
I called twice in a month and both times the technician was knowledgeable and efficient.Hello Nancy, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
-
The service technician was polite, personable, and knowledgeable. He diagnosed and repaired the refrigerator and explained what he was doing. I am very happy with the service.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.