Manchester, CT repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 129 Reviews
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I was pleased with the technicianHi Clive,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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The service person was excellent, helpful, explained options. The scheduling was not good; because of delay even thought I indicated an emergency water leaking onto my kitchen floor, my kitchen floor is destroyedDear Blane, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Outstanding service. Diagnosed the issue quickly and efficiently, presented options to consider, and then was able to complete the repair without issue.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Horrible service for having a 5year product warranty on more than three units can't get a replacement horrible horrible bad .sent service agent over while this service agent is no show. I have requested from the customer service not to send that agent they ignored my request and sent the agent any how .Hello Daniel, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We request you contact PABA Protection Agreement Benefits Administration at 800-927-7836 to claim the replacement and the Hours of Operation: Mon-Fri 8am-6pm CST / Sun & Sat Closed.
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Very happy with ServiceHi JOENETTE, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I love when Michael C comes out to the house to service any of my appliances, he is so knowledgeable and considerate!!!Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Boston Joe Technicians did not show up or call during the 4 hour period. Get rid of them.Hi Fill, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We see that Service for Refrigerator was scheduled on 08/18/2020. We request you to please wait for the Service to be completed. One of our technician will resolve your issue.
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They never showed up and did not call during the 4 hour period. Get rid of Boston Joe as vendor for Sears.Hello Fill, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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They never showed up in the 4 hour period and they did not call. Boston Joe needs to be fired as Vendor.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The Technicians did not arrive 12-4pm(change requested by Boston Joe). Nor did they call me during this 4 hour period.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.