Whittier, CA repair reviews

repairs done fast and neat

I been trying to call them back to come fix my display screen that is now popping off after they repaired my ice maker chutter door . Sears just says it was a third party company. I told them that sears sent them not me , so it shouldn’t be my responsibility to track them down when I called sears and I pay sears .

I had never before this yr had trouble with someone coming out to service me. My washer has been down for two or three months first person came out ordered a part never came back the second one came ordered a different part from the first and never mentioned that the part he would have to order I was not covered he just waited to tell me two weeks after he came. I don't understand my washer won't agitate if not covered discuss the charge and tell me it would be fixed but nothing.

Tech came , ran out of gas , I fixed his tank for him. He made a mess , didn’t clean up. Said he was done , but the fridge didn’t work and wouldn’t get cold. He said it would take 24 hours. Sears won’t come out to fix for 2 weeks. It will be a month without a fridge. Called the tech. He said he would escalate. Never did. Called sears. Waited for a manager for a hour. Said they would call me. Never did.

Service was quick. Thank you!

Very pleased with his suggestions & hints..

I really appreciate the amazing service I received earlier this week. The repairman was both knowledgable and professional.

Young man was unable to check ac as it is outside and needs a 50 ft. Ladder. He did check furnace with flashlight. Said all okay.

I used them a week ago & so glad I did!

We noticed that our fridge was not cooling properly. We called Sears Home service and they were able to make it out the following day. They did a thorough job of trouble shooting and determined that the condenser needed to be replaced. Parts were order and shipped directly to my home within a couple days - the repair appointment was on-time and the problem was fixed - it's running perfectly again!