Whittier, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 134 Reviews
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The technician arrived on time within the appointed time frame. He spent about 2 minutes asking about what happed to my range which was the door not locking/ unlocking. He then spent another 3 minutes to check the Ranges and take off the front panel and plug in the charger to charge his phone. The next 10 minutes was him clicking on his phone and finally tell me that the part is no longer available so I would have to buy new Ranges. I was still charged the $89 Labors fee even there was no work done. Avoid if you can.Hello Danny, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Technicianwas knowledgeable and repaired the appliance leaving the area clean,HI ARMANDO ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Waiting for my part still. Door to dryer still didn’t closeHI DANNY ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. as per records we request you to please contact PABA team at 800-927-7836 as they will have access to replacement.
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Still waiting for the parts for my refrigeratorHi Danny, We have checked our records in regards to Service Order # 44761346 and see that Service was completed and Parts were installed. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com.
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I am still waiting for my parts for my refrigerator, oven and dryer parts. The service man order the when he service my appliances. Pls replyDanny, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team. Further, as per our records we see that the service which was scheduled on 09/17/2020 is in complete status and the parts has been installed and unit is working fine. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com.
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waited to long for partsJUDY B, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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the work wasvery goddThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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After being without a refrigerator for one month as of today, with appts. using two different service repairmen spread out wks. apart, they finally were able to fix he fridge yet the bottom freezer is still out on our Kenmore Elite. That also means no in-door ice dispenser working. If unable to repair, we want a new refrigerator as this one has given us nothing but trouble and has been a problem from four years ago when we purchased it.Hello Robert, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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it is the first time I use them and they are greatHI CARMEN ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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technician was very helpfulHI RAUL ,Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!