Thousand Oaks, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 282 Reviews
-
While the repairman was certainly professional enough he didn't find the problem. For some strange reason the refrigerator portion will not get any colder than 50 degrees. The repairman left telling me there was nothing wrong with my refrigerator. He said I had it set at 45 degrees and he was getting a reading of about 50 degrees. Which he said was within an acceptable tolerance. Since he left I have reset the refrigerator to 33 degrees yet the refrigerator always records 50 degrees. I measure the internal temperature with a separate thermometer. So I spent whatever it was 60 or 70 dollars for nothing. Very frustrating!Dear Vince, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
The technician Guy serviced four appliances, Refrigerator,washer, dryer, and dishwasher I was very impressed with his thoroughness.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
I was quite impressed with the tech Guy, I’ve never had a tech that was so thorough. I definitely want him again.Dear Kiyo, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
It took two months to get the parts needed. Once here, the service was great.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {homeservicereviews@transformco.com} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
Quick service and fixed compketelyThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
Quick, clean, thorough Excellent outstanding service. Courteous! Couldn’t ask for better service!Dear John, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
My original complaint was broken ice maker , after the 700 dollar condenser replacement the freezer got warmer and never made ice, just room temperature , threw out contractors sized bag of ruined food . After the 6th day, its started getting a little cold and then refrigerator got hot , had to throw out the dairy .Called Sears to come BACK and they said 2 weeks, they dont have emergency service . Bought a new fridge today .We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {homeservicereviews@transformco.com} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
Had them out for the refrigerator wonderful work!!!!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
-
I’m very hai got the serviceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
Called when washer would not come on. Repairman recalibrated internal computer. Hope repair sticks or else he will have to replace board.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!