Thousand Oaks, CA repair reviews

The repairman was professional, courteous, friendly, and efficient. He was very thorough in checking the whole dishwasher and cleaning it. He was able to repair it and gave me suggestions on how to keep it running efficiently. I am very impressed with his skill and grateful he was able to repair it.

Sears contracted with them and they were wonderful

technician did a great job

Four visits over six weeks to fix because one of the parts ordered was not received as requested.

We were unable to get an appointment soon after call for service, but the technician was very good when our appointment date had finally arrived. The operation was a success but the patient (our Kenmore refrigerator) died.

I am disappointed that Sears now initially uses contractors to handle their service repair calls. Although, they were able to improve the quoted 12/18 repair date to 12/11, the contractor was not able to repair our Sears Elite refrigerator (compressor went out on 12/8; known manufacturer issue for 1 year). A Sears technician had to be scheduled for a 2nd repair visit to our home which we were pleased with that subsequent repair visit and the Sears technician skills.

The technician arrived on time, identified the washing machine issue. Within 30 the issue was resolved - Thanks for the professional service!!!

Original window of service completely wasted with no notice of any change in schedule. Rescheduled for next day without notice and again no updates about arrival but late again. Upon arrival work quickly and well done.