Thousand Oaks, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 222 Reviews
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Arrived on time, within the quoted time frame. Explained what needed to be repaired and the cost. Very professional. Would definitely use again.
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Fixed everything perfect
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The tech introduced himself, ran the necessary tests, informed me that everything was in order and left promptly. The whole experience was easy.
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The experienced and interpersonally warm Sears Service Technician named GUY #3020 was the most professional provider we have ever had. He serviced our 2 refrigerators, washer, dryer, stove, dishwasher, and microwave. WHEW!! He did an EXCELLENT job and deserves commendation for his efficient and superb service.
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Very happy to have washing machine working. Got to wash
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An inspection was made on 11.9 and nothing else has been done and I have been without hot water since 11/5....Not happy with this service at all!Hi Mark, thank you for taking the time to send your feedback. We are sorry to hear you have been without hot water since 11/05/19. A member of our care team will contact you via email to assist you.
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They returned as promised with part and installed. All is good
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Overall...very pleased with Tech. Frank and his expertise.
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Not happy. Plastic water line to dispenser once again came apart. In past, Sears tech would repair it at no cost or $99. Repair tech said Sears changed policy and quoted $250+ to repair line that couldn’t cost more then $1.very disappointed not having filtered water
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The technician was very helpful and went through settings on our TV. He checked out our concerns and Made adjustments.