Thousand Oaks, CA repair reviews

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I wish the response time could have been shorter like three days or less. The repair seems to be just fine.

The service guy was outstanding. The customer service person on the phone was horrible. She even hung up on me.

We were very happy with the service we received recently on our refrigerator. The repair person was polite, clean and explained everything he was doing. He worked quickly and efficiently to complete the service.

Installed wrong part - might be for later version of my refrigerator, however does not work with current version without replacing ice drawer as well as ice maker (replaced part). Cannot open ice drawer now - bent part on ice maker while even trying to. Already had to schedule my 4th appointment to get this fixed! Technician was also to perform perform annual maintenance - did not do so properly.

The technician was excellent.

The rep was kind, courteous, and caring

The serviceman did an excellent job fixing my dishwasher

Francisco was fantastic, professional and quick

I have had service contracts with Sears for over 20 years. I love the timeliness of the workers, the knowledge of the staff and the efficiency and cleanliness of the workers.