San Diego, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 678 Reviews
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The service tech showed up and helped us out. He was right on time. He fixed out appliance. He was professional.Dear KATHLEEN , Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family. Sincerely, Samuel G Sears Member Services
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Israel was a courteous and helpful technician.Dear Andrew, thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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See Customer Solution Case # 7059672Carolyn, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team. Further, we see that the refund request has already been raised. You shall receive an update within 72 hours.
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See Customer Solutions Case # 7059672Hi Carolyn, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We have checked our records in regards to Case # 7059672 and see that request for refund was raised and our team will get back to you on the same.
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It was very easy to schedule the service. Communication before and during the repair was good. So far the dishwasher is working well.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Bad serviceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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It was the worse experience I had with a warranty company. I had to have a supervisor return a call after more than a hour speaking to the representative. The technician will only work on my bottom washer because it was miscommunication about the top washer. Very bad experience with this serviceDear Gerry, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at ncrcon@searshc.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you. Regards, Samuel G Sears Members Services.
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Tenants are very upset that the work did not wear a maskHi Kristine, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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We called Sears because we were having issues with the freezer and ice maker. The tech fixed everything. He was efficient, knowledgable and hard working.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family
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Kenny was great. He has explained the problem and what was needed to fix it.HI LINDA ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!