Salinas, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 173 Reviews
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Technician was really knowledgeable and professional.Dear Juana, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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This was a repeat issue with our range. The service rep was very respectful and explained the issue clearly. He was honest about what to expect with potential future problems. He was respectful, COVID safe and balanced service, professionalism and kindness.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Very pleased with overall service.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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This is the 6th technician out (since September) for my ice maker. This is 2nd “new” ice maker. I still DO NOT HAVE ICE! Can you get it right or not?!Hi Roger, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We have checked our records and see that Service Order # 41382656 was completed by our technician and parts were installed. We request you to please contact our Protection Agreement team @ 800-927-7836 further as the item is covered under Master Protection Agreement.
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Separate technician is helpful.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I used them to fix my gas dryer door and the door window was led loose.HI JUAN ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Technician is one of the most dedicated professionals Sears has!Hi Anthony, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Technician is one of the very best!Hi Anthony, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Initially we called for service on our dryer and we’re told we had to wait almost a month; however, you were able to fit us in within days and the dryer was fixed. We really appreciate your willingness to reschedule our appointment sooner! Dryer is fixed and working perfectly.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I callled for service on my washer that still washed cloths, it was just very noisy. Repairman came out same day and repaired it and it was fixed. Next day same part broke and machine does not wash at all, and now your making me wait 30 days for a service call! Have someone else wait for repair, and come fix mine, since my appointment was before the next 30 days of upcoming appointments.Hi Kyle, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.