Richmond, CA repair reviews

The repairman arrived in the window, kept in touch about arrival, seemed to know exactly what he was doing, repaired the washing machine and cleaned it, cleaned the dryer, and after showing me the faulty part in the washing machine that he had replaced, cheerfully went on his way. He was very nice, helpful, and knowledgeable.

The appointment was rescheduled without my knowledge

Listened well; appropriate diagnosis; fixed major problem; ordered part. Unfortunately first install of seal fell apart. 2nd seal ordered. Also, dryer vent was loose from wall causing humidity and dust to fly. Fixed that. Unfortunately the dryer has a noise now do to parts wearing out? I'm not sure about what the cause is but Patrick noted this.

When the technician arrived he applied the change in just a few minutes.

It took 6 visits to fix one problem.

Glad I called Sears when I did. The first scheduled appointment was a disappointment as they did not show as scheduled. I rescheduled and was very pleased with their work.

Dryer was making loud screeching noise.Called for repair and was able to schedule for that afternoon. Repair was quick and done perfectly.

Great Tech....was helpful, knowledgeable and quick.

The repair person was very proficient and friendly: excellent customer service.

Called Sears Protection Plan that I had for Kitchen appliances tho my dryer wasn't covered. Got prompt service and great service oriented agents regarding new appliance contract to save $$. Great tech knowledge too!