Richmond, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 511 Reviews
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I should have called Sears first. They were very responsive. Not many companies repair trash compactors.HI DONNA ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I am happy with everything.Dear Pierre, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Very professional. I am happy I called them.Dear SHANITA, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family. Sincerely, Samuel G Sears Member Services
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Very professional.Dear Shanita, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I will not use you again because I want to speak to live people not a robot.Herb, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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Excellent all aroundThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Very knowledgeable and reassuring of the part he was putting inHI DON,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I paid $99 for warranty service on my water heater and was told it needed replacing under the 12 year limited warranty. Now I am getting the run around waiting for someone to decide the outcome to decide whether i am entitled to a replacement. I am still within the 12 year warranty and i need a replacement. Seems like you are waiting for me to give up waiting so that i just buy a new one. Well if i do, it will not be from sears. This is why sears is losing business.Hi Michael, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We see that your item was submitted for replacement. We request you to please allow us some time to get back to you on the same.
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Are use them if you days ago and did a load of laundry after they left and the problem is still there. I will need somebody to contact me to correct this problemHI CHRIS ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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so VERY glad i have a service warranty!HI KITTY ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!