Pasadena, CA repair reviews

1 technician service 5 appliances due to sick call offs

The door hinge broke , a water intake hose broke, a water outlet hose broken.. and destroyed my cabinets and marble flooring , the motor went out as well as the water pump. I have asked for a new washer and it falls on deaf ears plus the computer panel has gone our at least theee times and the heating element It took 3 months to make the last repairs. No dishwasher ocee thanksgiving with a larger household of visitors. I have a full extra insurance plan I paid a bundle for No telling when it will break again !!! It takes forever to have a repair person come to the house. They evaluate a problem then come back 2-4 weeks later to fix it. The repairs are unrelenting ......

Waiting to get service was a nightmare. A last the tech was a real pro.

Once the part came in, the arrangements for installation and the installation were done professionally and efficiently. The repair man was very nice and worked with the least amount of interference to my day.

On Black Friday 8:00Am two Young boys came to my house and they were the bests service I ever had during my 25 years experience service from Sears .

my only negative on this repair experience was the three weeks I had to wait for the job to be completed.

Foster’s Appliance repair, Glendale, California under contract with Sears, came to repair my Kenmore Elite range. After telling me that the mother board for all the electronics needed replacing the technician departed. Last I heard from them. I had to chase down answers regarding the repair/part and now 8 days after my appointment I am still without any firm answers

Repairman was very polite and explained what he did.