Pasadena, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 330 Reviews
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Part was suppose the be delivered but never arrived, Tech did not return for scheduled appointment. Pain money for no service.
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Use this weekBob, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I paid for repairs and it was very costly and my washer isn't fixed, it'll cost me more money.Dear Diana, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. we would like to provide you with some assistance regarding the Washers issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com.
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Technician services 5 appliances and replaced a part on the refrigerator.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Knowledgeable and helpful!Dear Marie, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Delighted with the high level and quality of ser ice. Not lip service, but real hands on serviceDear Patricia, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Happy with the service.Dear Allan, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Not happy as Technician was not listening as we expressed and showed him that the washer does not wash our clothes and he stated it washes the way it should. We want to exchange it he said no only within the first 30 days. So why did we get extended warranty. I will never use sears again.NISIDA D, we apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Our technician fixed our machine after diagnosing the problem. Great service.Dear Marianne, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I’m very disappointed with the technicians that’s have been arriving but not doing anything, ridiculous!Dear Mika, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.