Pasadena, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 244 Reviews
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Gear work!
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I love having my ice maker working again
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I always use Sears for my appliances
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The Sears service technician was knowledgeable and friendly. Unfortunately he could not effect the repair to my oven because the needed part was no longer available through their supplier. I found the part online but Sears would not use it because it was not from an authorized source. I said I'd accept responsibility for the part but Sears' policy did not allow it. Now I've paid the service fee and must complete the repair myself.Hello Van, thank you for taking the time to send us your feedback. We apologize for your disappointment with your parts no longer available. Please, reply to the email our care team member will send.
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I always prefer sears service
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Tyler was great. He drained the water out of the washing machine and replaced the water pump
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Fernando was very patient and knew his stuff. He explained what he was doing and even suggested best techniques for using the bff equipment.Hi Camille, thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future
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Iam very happy with the service
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He realized the water wasn’t turned on and turned it on and it’s fine now.
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A week earlier the first service person reported that I was not home, but I was sitting where I was able to see the porch and front door. From 7:45 to 11:25a.m I waited and no one came to the porch, no one rang the door bell, and no one knocked on the door.