Pasadena, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 342 Reviews
-
This is the second time I uses this service this year. As before the service was timely, competent and very professional. The technician diagnosed the problem and completed repairs with in an hour.Dear Wayne, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family. Thank you, Bob K Sears Member Services
-
EXCELLENT SERVICE. VERY KNOWLEDGEABLE TECHNICIAN.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
EXCELLENT SERVICEThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
The technician determined that the bad odor coming from the washer was stagnant water; unfortunately there is not much to be done about it...just have to remember to leave the washer door open so that the washer can have ventilation.Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
-
Same day scheduling, fast service, oven repaired.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
I spent in over and above cost for a gasket that was put on backward and now my refrigerator will Not close. There is a reason I don’t shop at Sears and I never will again and I will let my senior community know of your shabby workDear Cheryl, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
Very good service, but expensive.Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
-
The technician was amazing and explain everythingThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business
-
The service was great. The technician was very professional. However, the technician arrived 3 hours after my window ended which was quite disruptive to my schedule.Thank you for sharing your rating! We thank you for choosing Sears Parts Direct and hope you recommend us to your friends and family.
-
More time trying to upswell you than addressing issues.Dear Michael, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.