72-880 Highway 111 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Larry B
Jaime gave us excellent service with our air conditioning unit!!!
Customer service response - Thank you for your 5-star review, Larry! We're happy to hear that Jaime provided excellent service for your air conditioning unit.
Sears Home Services on July 13, 2025
Rachael F
Roman was great. A previous Sears service tech said they would be there two days prior at 12, then showed up at 11, rang the doorbell and left and said I wasn’t home. Never left a phone number or any way to contact. Fast forward to Roman, he gave an accurate arrival time, called me when he was on his way, and showed up and got the job done. Thank you Roman!
Customer service response - Thank you for your 5-star review, Rachael! We're happy to hear that Roman provided reliable and effective service, and we appreciate your understanding regarding the previous experience.
Sears Home Services on July 13, 2025
Clay E
Didn't like having to get service on a brand new stove.
Customer service response - Thank you for your 5-star review, Clay! We're glad you had a positive experience with our service, despite needing it for a brand new stove.
Sears Home Services on July 13, 2025
Glenn W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 07, 2025
Elizabeth G
Yesterday, Sunday at noon, my refrigerator stopped freezing. I was looking for a good technician and I found him at Sears Home Services. They sent Howard M. He contacted me, arrived at the agreed-upon time, and explained to me step by step what he was doing to find the problem. I'm glad he was able to fix it right away. So, my refrigerator is working again today, Monday at noon. Thank you, Mr. Howard, for your good work.👍😊
Customer service response - Thank you for your 5-star review, Elizabeth! We're happy to hear that Howard provided timely and effective service to get your refrigerator working again.
Sears Home Services on July 01, 2025
Kevin P
Excellent service
Customer service response - Thank you for your 5-star review, Kevin! We're happy to hear you received excellent service.
Sears Home Services on June 22, 2025
Pamela C
Very helpful, informed, professional and friendly
Customer service response - Thank you for your 5-star review, Pamela! We're happy to hear that you found our service helpful, informed, professional, and friendly.
Sears Home Services on June 17, 2025
Sue
Roman was here few years ago for the dishwasher. Diagnosed it in a few minutes. This was a GE water filter installed incorrectly in the refrigerator. (Duh…) That was it! He saw it immediately! He is a wonderful person, and honest as the day is long. Thanks!!
Customer service response - Thank you for your 5-star review, Sue! We're happy to hear that Roman's quick diagnosis and honesty left such a positive impression.
Sears Home Services on June 16, 2025
Jim H
Professional
Customer service response - Thank you for your 5-star review, Jim! We're pleased to hear you found our service professional.
Sears Home Services on June 15, 2025
Julie G
Awesome
Customer service response - Thank you for your 5-star review, Julie! We're happy to hear you had an awesome experience.
Sears Home Services on June 15, 2025
