Northridge, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 248 Reviews
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First time this tech came to my house. His name is Ragh. He was very efficient. Resolved my refrigerator issues. Great Rep.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The technician did a great job!Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The tech I was very thorough and honest with what my washer needed. I ended up buying a new one as the repair was going to be more than it was worthHello, we appreciate you taking the time to send us your feedback regarding your recent experience. We appreciate all feedback. We are happy to hear about your positive experience. Thank you for choosing Sears PartsDirect!!
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Great technician. He called to say he was running late and called when he was on his way. Even though is was late on Saturday he spent time explaining everything and didn’t rush.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Tech was extremely knowledgeableThank you for sharing your great rating! We thank you for choosing Sears Parts Direct and hope you recommend us to your friends and family.
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They were responsive getting technicians to evaluate the refrigerator. Unfortunately no new replacement parts were available. They tried repairing the controller, 4 weeks .problem persisted. They tried remanufacturing the controller. Problem persisted. Three technicians were sent on different days to evaluate the problem. The consensus was that the refrigerator was not reparable. That process took 3 months. I had to buy a small refrigerator for essentials. Three months without a regular size refrigerator. AND I’m STILL waiting for the resolution.Harold, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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The tech explained everything and fixed the problem quickly.Dear Clifford, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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We were very pleased with our technician.( Ovik) He was very knowledgeable and pleasant.Dear Lois, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Happy with service, our repairman was excellent!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Sears rep was very good.Dear Henry, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!