Northridge, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 191 Reviews
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İ started using it.So far so good.
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Sears sent USA appliance who services the Simi Valley area for repairs. Appointments weren’t weeks out and the 4 hour window was perfect. The technician was knowledgeable and professional. He went above and beyond to make sure I was satisfied with the quality of work. I would use them for any of my other repair needs and recommend them to my family and friends.
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He was awesome
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Replacement pieces came in broken in an unsecured box. Techs that came in to fix it were super nice but they couldn’t do anything. Did a mention that this is the second time that it was attempted to get fix but the pieces came broken. Tech manager authorized a new unit for us and tech mentioned that we will get a phone call for delivery on the next two days. This was on September 13 and now is September 18 and I’m still waiting for a follow up. Get it together please
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Mad they didn't put things back, now its doesn't work at all.
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Our appliances are always treated with respect and if repairs are warranted the tech orders them and advises that he will call when the parts arrive to schedule the part installation.
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Juan helpfully tended to the dishwasher in addition to his prior service. Aved us a lot of time.
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great SERVICE
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This will be the 4th part ordered with leaking and having to turn the breaker off and I haven’t had a working dishwasher since 7/3/19 and I am so disappointed with Sears for not replacing my dishwasher!Thank you for taking the time to bring this to our attention Judy. We would love the opportunity to take a look and see how we can help out with this. If you would please check your email for further information we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
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Great job,it works great.