Northridge, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 225 Reviews
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The technician that came to my home was very polite he explained every step of the process. He looked over my refrigerator for any unseen issues. He was quick and efficientThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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He was on time and fixed the problem and priced the job reasonably.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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They fixed my dryer. Very happy!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Luigi the Technician has our problem diagnosed in less than 5 minutes, had the small part in his truck, replaced it and cleaned the underside of the fridge (so embarrassing) and knew I was in a virtual business meeting on the other side on the wall so he did it all silently! Very considerate ! We will definitely use them (hopefully Luigi) when there is a next time.Hello Dannar, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Very happy with serviceHello Zev, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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He solved the problem.Hello Rita, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Very thoroughHI CAROL ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Never again. It took a week before anyone came to my house. The tub of my washer was filled with water. The guy said we needed a new pump. He said 3-5 business days. From sept 3 to September 30 no washer. I complained to the phone number on my maintenance agreement and was told if no part was issued For 21 days I was guaranteed a new washer. low and behold on the 21st day the company called and said we have your part. Be there in 15 minutes. There’s a lot more to this story but this is the gist of itWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Got my water heater working in a matter of minutes, great serviceHi Marie, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I am not happy with the service man, he didn't cleaning my stove and think after repair and his attitude was not friendly and professional.JASMINE W, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.