9301 Tampa Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (336 reviews)
D Penn
July 10, 2025
Overall rating

The service rep delivered a fast diagnosis, and good service. Very experienced.

Dale P, Northridge, CA

washer repair
June 20, 2025
Overall rating

Very polite and professional. He explained all options and the cost of everything.

Paul M, Granada Hills, CA

Gagik
June 19, 2025
Overall rating

Very nice. Came to house on time and did his best.

Tescile G, Winnetka, CA

Wendy
June 13, 2025
Overall rating

Technician was very good at letting me know when he would be here. He came he got right to work. He seemed to know exactly what to do and was very professional. Fingers crossed that this works this time. Thank you so much.

Wendy S, Calabasas, CA

Amazing Service.
June 12, 2025
Overall rating

As requested, Frank contacted me prior to his arrival at the house. He was prompt and in fact a bit early. He was professional and courteous at all times. He evaluated our dryer and gave a reasonable estimate as to the time and cost for repair. He performed the work in a professional and timely fashion. We felt completely at ease with Frank and trusted his opinion. We would highly recommend Frank for service repair and request him should need ever arise.

Andrew B, Woodland Hills, CA

Incredible service
June 12, 2025
Overall rating

Sergio was fantastic! He came out to my home on short notice and quickly diagnosed the issue with my air conditioner. Within 30 minutes, he identified the problem and clearly explained what was going on in a way I could understand. His professionalism, knowledge, and efficiency were immediately apparent, and I felt confident that I was in good hands from the start. Not only did Sergio diagnose the problem accurately, but he also fixed it right away, saving us from days of discomfort in the heat. He had the right tools and parts on hand, and his work was both fast and thorough. I truly appreciate his friendly attitude and attention to detail. If I ever have another HVAC issue, Sergio would be the first person I call. Five stars all the way!

Dominic C, Winnetka, CA

Repair of clothes washer.
June 11, 2025
Overall rating

Francisco was on time, courteous, informative , and fixed washer.

Robert W, Northridge, CA

Wonderful Experience!
June 09, 2025
Overall rating

Sears communication system is excellent. I was able to track the technician and didn't have to sit around all day waiting. He was on time, respectful, well mannered and most of all COMPETENT! He was in and out in about 40 mins. I am very please with Sears service at this point.

Jhamed B, Northridge, CA

Ice maker
June 05, 2025
Overall rating

Great experience. Sergio was very friendly and fixed the problem.

Starla P, Calabasas, CA

Knowledgeable Patient and Professional
May 29, 2025
Overall rating

Appreciate the help to address my refrigerator issues. Great customer service. Very knowledgeable, nice, patient and professional! Thank you.

Lixuan C, Woodland Hills, CA

Average Rating: 4.7/5 (336 reviews)
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