Newark, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 189 Reviews
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Our first appointment was cancelled but we were not notified. The second appointment was on time.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Tech was very knowledgeable and was on timeWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I have nothing to review other than to say this is still not resolved and I am still waiting for a stoveHello Enriqueta, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We have received your request for Service Order # 8184- 40497118 Scheduled dated on 11/13/2020, we wish to inform you that the Status is Waiting Service we request you to wait for Service till scheduled date so that we can assist you further.
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Entire experience nor foodHello Manju, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Sears performed the annual hvac maintenance. The appointment was easy to setup. The service technician called us when he was on route. The technician was very professional and nicely explained how to reinsert the air flow filter. We wash the filter every 3 months and we had not secured it correctly upon last install. We have been very pleased with the service agreement and will probably renew next year.HI WILLIAM,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I would recommend this repair man to my family and friendsThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Trying to get service was frustrating - on hold for 40 minutes, but the Service as stated was excellent.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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The service tech was very competent.He fixed our broken fridge (bad compressor) during his first (and only) visit. My only gripe with Sears is that it took them 8 days from the time we reported our fridge failure to the repair visit. Everything in the freezer and most items in the fridge had to be thrown out.Hi William, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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fixed issue. Haply with serviceHello Harvey, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Although it took 11 days for someone to come out and repair my refrigerator, the serviceman was very courteous and helpful. He gave me some good info on what to do the next time this happens.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!