Newark, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 195 Reviews
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The technician went straight to the root the problem and had it fixed in just a few minutes. My refrigerator is working like new again.Raymond, we are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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called for return thinking they would return next day, took another week for an appointment. Hopefully they will complete repair so I can have a freezer!Abie, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at homeservicereviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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The service was fast. Only issue was he screwed my refrigerator lightbulb on so tight I couldn't remove it without a lot of effort. It finally came out so I could replace it with an appropriate sized one. Also, the repair was pretty expensive for what he did.Dear Aram, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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I would give Zero or -5 stars, as he broke our running dishwasher. The dishwasher was working fine, the reason for the call was we were getting an HE error, which is related to heating cycle being not completed. When technician was testing, we could see there was power and dishwasher was fine. But when the technician left he didn't show us it was running or not. We had asked the technician to leave in the same stage that it earlier was, meaning the same stage when it was running, just the heating issue. So after technician left, in the night when my wife wanted to start the dishwasher, there was no power and the dishwasher was to dead completely. This is totally unprofessional and unacceptable.Dear Bhjk, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Happy with serviceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Our dishwasher started leaking after a few yes in service. We had bought sears protection. The tech couldn't fix the issue, so sears honored the commitments and issued us the funds to purchase a new dishwasher.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Our first appointment was cancelled but we were not notified. The second appointment was on time.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Tech was very knowledgeable and was on timeWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I have nothing to review other than to say this is still not resolved and I am still waiting for a stoveHello Enriqueta, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We have received your request for Service Order # 8184- 40497118 Scheduled dated on 11/13/2020, we wish to inform you that the Status is Waiting Service we request you to wait for Service till scheduled date so that we can assist you further.
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Entire experience nor foodHello Manju, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.