Long Beach, CA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

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  1. Overall rating

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    December 10, 2018
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  2. No one knows what there doing

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    It has been 6 months trying to get my ice maker to work. Every time a technician comes out they order parts and 30 days for another appointment. 30 days later a technician comes to install parts it is not the problem this is the problem order parts another 30 days for a technician, this goes on and on. It's not waiting on parts I get them in 2 to 3 days it is waiting on a technician and never the same one. Now waiting until the end of December. Technician do not carry parts on their truck?! Don't call the 800 customer service number they do not speak English and they are more interested in selling you something than finding the answer to your question of is there a way to get a technician earlier than scheduled I have the parts.
    LONG BEACH, CA
    December 05, 2018
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    Hi! We're sorry there has been a delay in getting a tech to your home to repair your refrigerator. We will send you a email separately requesting the telephone number and address associated with the Service Order. Thanks!
    SHS Social Care on December 06, 2018
  3. washer

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    Took 3 weeks and 3 visits to replace a timer. One out of the 3 visits went as scheduled, one was a complete no show. As always, job was eventually completed.
    LAKEWOOD, CA
    December 04, 2018
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  4. Good job

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    Sears has two techs show up and install my new freezer door. They were professional and on time. Great job guys. Thank you as always
    FOUNTAIN VLY, CA
    December 04, 2018
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    December 04, 2018
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  6. Overall rating

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    December 04, 2018
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  7. Excellent

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    Solved all issues, answered all questions, very quick.
    CYPRESS, CA
    December 04, 2018
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    December 04, 2018
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    December 02, 2018
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  10. Overall rating

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    November 21, 2018
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