Long Beach, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 578 Reviews
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I waited a month for service.HI DEDRA ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.as per records service is completed .We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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I will recommend the company Great serviceHello Mark, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Although the technician was friendly and seemed knowledgeable and spent quite a bit of time checking the machine, when he left I did a load of clothes and the machine still leaked!Hi Member, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We would like to provide you with some assistance regarding the Washers issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com.
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So happy that Sears gives this type of serviceHi Member, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The first repairman came out and ordered the wrong part. Then the guy on the phone said he'd order the right part and have it there for the next repairman. The 2nd repairman came , but the part didn't. Turned out the guy on the phone never ordered the part. A 3rd repairman came out and ordered a new part. Finally, after about a month, a 4th man came out, installed the part, and left without knowing if the icemaker was fixed. Guess what? The icemaker still doesn't work! They only changed the cooling element, and it is very obvious, that there is no water to fill up the ice tray. Why didn't at least ONE of those FOUR trained repairmen notice that the ice tray wasn't filling up? There is no excuse for this incompetence.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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We had a maintenance check and a flush of our water heater. The service representative was very knowledgeable, clean, professional, and personable. We highly commend our service technician.Hello William, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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We had an annual maintenance check on our air conditioning unit. The servicing was excellent, the service representative outstanding in his knowledge of our unit, very professional, and treated us as a valued customer. We are very pleased!Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Excellent service. We had a maintenance check done. Service rep was very professional, knowledgeable, and personable.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The service repair man came and performed my repair and installed a new part on Wednesday, October 21, 2020.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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My repair man came early got the job down and was very clean.Hello Daniel, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!