Long Beach, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 605 Reviews
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Great Service. Unfortunately the appliance is a Lemon. Finally after countless years and costly repairs, Sears has agreed to replace it instead of continuing to replace the same parts, time after time.Dear Richard, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Fixed one problem but the initial problem of "no ice" is still a problem. We'll need another visit.Dear Teri, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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I had what I thought was an odd dryer problem and would probably have to replace my dryer. The dryer worked fine but small things got caught. A metal pant hook got caught and completely ruined two new sweaters by pulling threads. Rodolfo replaced some kind of felt band. He had the entire drum out of the dryer and thoroughly vacuumed everything. I was impressed.Dear Shirley, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Dryer is fine but almost $300 for service. One tiny part needed replacement. Technician offered to clean area behind and very pleasant but ridiculous amount to fix. America is going to end up in landfills.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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See knew what she was doing.Hi Timothy, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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The refrigerator is gineThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I'm happy with the service!Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The service rep was awesome. He was thorough and explained his entire process to me. He took his time and showed me the Problem and fix it in a very reasonable amount of time.HI BARBARA ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I am very happy with the service and the action taken and resolved. ThanksThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Above and beyond pleased.Dear Bill, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!