Long Beach, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 478 Reviews
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Service was to repair the ice maker. It is still not working.Hi Jeanne, thank you for taking the time to send your feedback. We apologize for your repair not resolving your issue. A member of our care team will contact you via email, to assist you further.
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The tech was great..on time, fast work, completed the repair. When I called to schedule they gave me an appointment without contacting the vendor. He had to call me and reschedule for a week later. Poor customer service from Sears.
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Great customer service! Thanks
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The technician was very helpful.
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3hrd time out, still not workingHi Darlene, thank you for taking the time to send your feedback. We apologize for your repair not resolving your issue. A member of our care team will contact you via email, to assist you further.
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After months of fail attempts this last attempt to fix it and right before a replace fridge, they somehow fixed it and now we are stuck with a refrigerator that was supposed to be replaced. This was the 10th vistHi Carmen, thank you for taking the time to send us your feedback. We sincerely apologize for your repair experience. A member of our care team will contact you via email to assist you in filing a complaint.
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My ice maker still isn’t producing any iceHi Sergio, thank you for taking the time to send your feedback. We apologize for your repair experience. Do you still need assistance with your ice maker? A member of our care team will contact you via email, if you need further assistance.
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4 weeks ordering parts, that i didnt need. The 1st tech blew the outlet out, that is the problem atill waiti g to be fixedHi Richard, thank you for taking the time to send your feedback. We apologize for your repair experience. Do you still need assistance? A member of our care team will contact you via email, to assist you further.
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4th service call. Every technician has different diagnosis.
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We have been happy with the service we have gotten. We have not been happy with our washer, and the problems we have had with it. We have had to have a service technician come out at least 4 time to correct the problem with our washer. There seems to be something that goes wrong with the computer board, and we keep getting error codes. Our machine is only 3 yrs old, and it shouldn't get having these problems. We feel we should be given a new washing machine to replace this one that seems to have a problem about every 3 or 4 months now.