Long Beach, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 552 Reviews
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Runnie smoothlyHI TERRY ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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The service was very professional as was the serviceman.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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appliance still broken after the second visit - now going on 3rd visitHi Nicole, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We request you to please wait for the Service scheduled for 09/18/2020. One of our technician will resolve your issue.
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Great service, great rep, oven working perfectly now.Hi Carole, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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soon after the repair the washer started to make a funny noise. We ran a couple loads of wash and now the washer has started with an error code of LE. We have not used it since the error.Hello Yvonne, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Happy I called SearsThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Very happy with your service! Quick and clean!HI ELIZABETH ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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We have have not heard back from them to see if they approved the repairs or full replacement. The technician recommended a full replacement, and said Sears would call us Friday afternoon 9/4 to let us know what they decided. But we still have not heard anything yet. Today is 9/7. Please have someone call us.Hi Brian, We would like to inform you that replacement was already approved under Protection Agreement on 09/08/2020. We request you to please contact our Protection Agreement team @ 800-927-7836.
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Thank you for everythingHI HORTENCIA ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I found the repairman to be courteous & knowledgeable.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!