Glendale, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 227 Reviews
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First time in need of service. Very pleased with the outcomeHI JOSE ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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My refrigerator needed a clean up.Hello Hagop, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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serviceman was very courteous and polite, and got the job done.Hi Michael, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Told me the opposite of what the owner’s manual states. Said the refrigerator temp guide was for the freezer and vice versa. Low means coldest and high means less cold. The manual clearly states the opposite. Common sense dictates what he was telling me made no sense.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Very good follow thru got parts fast! ThanksHI ROBERT ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I use the maintenance protection plan once a year to service all 4 appliances. It is a good service.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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If I have a choice, I would never use Sears service again. Also I will never buy a Sears product again after owning many Kenmore products in the past.DIANE J, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Technician showed up on time, was very considerate of social distancing, wore a mask, and worked quickly & effectively.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The maintenance person had very great knowledge and was able to identify some of the problems without even telling him.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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on August 25,2020 sears technician came to repair my refrigerator .he put in a 23.30 part and said it is working and will be cool in 8 hrs. its not working at all . called to reschedule a new appt. they told me it would be sept 1st before they can send out a technician.i called someone else to fix the refrigerator they said there were 5 things wrong the whole cooling system is out to fix it would cost 900 dollars plus i paid sears 475 dollars. i m asking for sears to reimburse our money. of $475.89. PLUS I PAID 79.00 FOR ANOTHER TECHNICIAN TO ADVISE ME ON THE REFRIGERATOR...We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.