Glendale, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 223 Reviews
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Very good follow thru got parts fast! ThanksHI ROBERT ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I use the maintenance protection plan once a year to service all 4 appliances. It is a good service.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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If I have a choice, I would never use Sears service again. Also I will never buy a Sears product again after owning many Kenmore products in the past.DIANE J, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Technician showed up on time, was very considerate of social distancing, wore a mask, and worked quickly & effectively.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The maintenance person had very great knowledge and was able to identify some of the problems without even telling him.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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on August 25,2020 sears technician came to repair my refrigerator .he put in a 23.30 part and said it is working and will be cool in 8 hrs. its not working at all . called to reschedule a new appt. they told me it would be sept 1st before they can send out a technician.i called someone else to fix the refrigerator they said there were 5 things wrong the whole cooling system is out to fix it would cost 900 dollars plus i paid sears 475 dollars. i m asking for sears to reimburse our money. of $475.89. PLUS I PAID 79.00 FOR ANOTHER TECHNICIAN TO ADVISE ME ON THE REFRIGERATOR...We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Service person did repair draining issue. Machine still has the same problem. I had to reschedule new appointment and wait another week.KATHY H, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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My technician was professional, came in with gloves and a mask. Explained and fixed the sensor issue within one hour.HI LISSA ,Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The service went great my washer works like the first dayHi AYLIN ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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The tech was very knowledgeable and friendly. Explained the repair process as he went along.Hi RIMA ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!