Escondido, CA repair reviews

Very knowledgeable, answered all questions.

Used them a little over a week ago. Very good work.

We had a mystery issue with a large freezer that is important for storing items for our small business. Sears was able to send someone early the next day and after a short period of time advise us on how to fix the problem (thankfully it was a defrosting issue and not a parts issue). It is an unusual freezer so I learned a few things about it in the process. Service was prompt and accurate which is what I look for in a repair! Thanks!

The repairman was on time with all he needed to do the job, he told me what he was going to do and about how long it would take. He was very personable and cleaned up completely afterwards.

We had Sears come out and inspect our washer and dryer. They showed up at the time they said they would and looked at every part of our washer and dryer. The technicians were very informative and solved our problem with the dryer.

I am an engineer and appreciate the organized and professional approach that was taken in repairing our fridge. Our technician also gave suggestions how we could improve airflow around the unit in order to prevent future issues. Great experience!

Very good.

this repair service always good..

Great service

Item was quoted for repair at one value with a statement that the diagnostic fee would be applied to that repair cost if the repair was approved. They came back once the part arrived and charged the full price and would not credit the already paid diagnostic fee. Workmanship was good but worker did not have all the items needed to complete repair. Technician was rated excellent. Company rating not so good.