Cerritos, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 383 Reviews
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I got good advices on how to properly care for my dryerWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears PartsDirect for your part needs!
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I used them last weekThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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excellent service technician very knowledgeable and courteousDear Edward, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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GREAT CUTOMER SERVICEC AND COMMUNICATION.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
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arrived as scheduled and quickly diagnosed and fixed the problem.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Ethmane, the repair technician on this job, was thorough, knowledgeable, explained everything perfectly, diagnosed and made the repair, and now the appliance is working perfectly. Thank you!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing SearsPartsDirect for your part needs!
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It was a long process to get to the point of getting the part and when the part was here, it was impossible to get someone to answer the call to send a repair man to fix it. Very frustrating, everyone kept passing the ball to someone else. It took months. I ended up returning the part (which Indid not have to do) and having to buy a new washer. Will not buy a Maintanance agreement with Sears again.Dear Monica, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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They were timely, quick, and very professional!Dear Chantal, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Very responsive and excellent communicationWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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The technician was transparent about what he was allowed to do, he quickly performed the maintenance with explanation, and even warned about unscrupulous companies.Dear Steve, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!