Cerritos, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 365 Reviews
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Th most recent service on July 15, 2021 , was great. Technician (Ralph) knew exactly what needs to be done and completed in a timely fashion. Prior to July 15, the previous technician,(Vincent) was very helpful to identify the problem. Over all, management needs to expedite in sending out the service technician to resolve the customer need.Dear James, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Very nice person to work withThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Never got fixedDear Selvin, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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Sears now out sources their techs and the quality of service has gone down hill because of it. Tech spent about 5 minutes on our dryer didn't even open it up to clean the lint catcher. When Sears had own techs they checked everything. Really disappointed such a high price for insurance yet quailty is awful.Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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My technician was on-time and professional as well as knowledgeable.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Allen was a great help, he fixed my treadmill and did maintenance . Thank you Allen for quick service and professionalismWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I expected one time, one service person, with problem and parts on board.HI HOLMES ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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We had a nail stuck near the pump and the technician found right away. He was fast and courteous.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Problem is still occuring. Will need additional service to fix problem.Hi Jacqueline, We have checked our records and we see that Service Order # 44851209 was completed. We would like to provide you with some assistance regarding the Washers issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com.
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Technician did a great job evaluating and diagnosing our dryer’s faulty timer. He even called a warehouse, found one in stock,picked it up and replaced it!HI STEVEN ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!