Cerritos, CA repair reviews

I have use Sears for all our appliance repairs over the last fifteen years and always receive great service.

2 guys have been out and neither one fixed the problem. Now I'm being told I have to pay a plumber to flush my water heater before you will come out and "maybe" replace it. In the mean time we have virtually no hot water and I'm lighting the pilot 10 times a day. Your "warranty" is a joke a waste of $250 at this point. Would you put up with no hot water for two weeks?

So pleased with my service as result of service contract I purchased. Annual check up assures my dryer in top working order.

Second visit in a week due to issues with my AC. Technician was through and his recommendations.

I have been trying to get get my dryer fixed since July. They came came in July and said they needed to order the part. I called back and they said they no longer had the part and that they would replace my washer/dryer combo. I have been calling and talking to several different departments and they all give me different responses. They called to set an appointment and I specifically asked the person setting the appointment if they had the part to repair the dryer and he responded, “yes”. The technician came after the window. The technician that finally arrived an hour and half after my window was helpful, however my dryer is still not fixed and I’m still waiting to hear back from sears. It has been a big waste of time.

Thank you Roberto for your previous service and your help assistanting service for our dryer