Cerritos, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 358 Reviews
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We had a nail stuck near the pump and the technician found right away. He was fast and courteous.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Problem is still occuring. Will need additional service to fix problem.Hi Jacqueline, We have checked our records and we see that Service Order # 44851209 was completed. We would like to provide you with some assistance regarding the Washers issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com.
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Technician did a great job evaluating and diagnosing our dryer’s faulty timer. He even called a warehouse, found one in stock,picked it up and replaced it!HI STEVEN ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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He was prompt, friendly and professional.Hello Albert, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Finally, after the third service call, the tech decided to replace the entire ice maker assembly and the unit now finally functions as it should.Hello Robert, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I WILL FOR SURE CALL SEARS AGAIN FOR OTHER REPAIR JOBS.Dear Victor, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Great service, Tech professionalWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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It’s been more than a month and my case still has not yet been addressHI JOSE ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. as per records we request you contact PABA at 800-927-7836
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After 3 months from diagnosis to receiving parts to misdiagnosis to finally getting my refrigerator fixed, I am disappointed in Sears follow through and information on this service ordeal. Very pleased with the final technician that came out and diagnosed the problem accurately.DENISE M, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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It took over almost 6 months to repair my LF refrigeratorHi Sue, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.